Customer Ratings & Reviews
- Model:
- WL3-00134
- SKU:
- 6363359
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't impressed. I bought this to play games on my PC but the controller feels like an uncomfortable mess. It does work for pc but the analog sticks are unbearable to use. After 30 minutes of light gaming my thumbs started to hurt. Didn't like that these expensive controllers require batteries rather than being rechargeable. I'll stick to my PS3 off brand controller.
No, I would not recommend this to a friendFirst set of them
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitched a little I think first remotes get stuck a lot but it’s a good remote
I would recommend this to a friendController
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller instantly had bumper problems. I will never get another controller from Best Buy.
No, I would not recommend this to a friendTypical 100-300 hour controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically you’re paying for a few hundred hours of good gameplay, until the right bumper springs decide to fail.
I would recommend this to a friendNot sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always owned xbox as i like the design of it. But this controller is OK. after a few weeks the left shift started sticking.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're experiencing an issue with your new Xbox Wireless Controller. We recommend checking out the following link for help in troubleshooting and resolving the problem: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
It's a give or take like with any remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this about two months ago and the A button is messing up already. Have to press it a bit harder now. I recommend getting the geek squad protection plan because these things tend to happen with any remote for any console tbh. It's better to buy this one though since other remotes have tons more problems happen and have cheaper parts in them. Springs, joysticks etc.
I would recommend this to a friendA Button seems unresponsive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Button is unresponsive. The controller before that had the same problem; so I’ll Just live with it for now.
No, I would not recommend this to a friendPoor battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller looks great and functions well. It drains batteries though. My batteries were dead after about 15 days of playing maybe an hour a week.
I would recommend this to a friendTo much for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To much for what you get. Not a very good variety to choose from there was only 2 different ones in the store.
I would recommend this to a friendNot as good as I thought
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice because its wireless but the battery doesn't last as long after a few mo that and broke easily
No, I would not recommend this to a friendJoy cons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joy con’s became stuck after a few uses. Would return but too late.
No, I would not recommend this to a friendYet another replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say after having to have multiple replacement controllers for my xbox but no issues so far.
No, I would not recommend this to a friendDon't buy an Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like Xbox, buy a PlayStation. The Xbox keeps freezing. The controller works fine but doesn't come with rechargeable batteries.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're having an issue with your Xbox One. If you're experiencing freezes during gameplay, there are some easy solutions. Go here to troubleshoot and resolve the issue: https://support.xbox.com/en-US/games/troubleshooting/game-freeze-solution
While the Xbox Wireless Controller comes with two AA batteries, it sounds like you may be interested in rechargeable ones. We suggest getting the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in fewer than four hours. You can find it on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Microphone port finicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These co trollers work for a while but eventually the microphone/headset port stops working on all of them. Buy the warranty.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing issues with the audio jack on your new Xbox wireless controller. Every Xbox controller also comes with a 90-day limited manufacturer's warranty, so we urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a whole lot to say about this controller. It does everything it is designed to do.
I would recommend this to a friendStandard controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok quality, but make sure you get protection for it if you play a lot. Left stick fails and LB/RB buttons.
I would recommend this to a friendowner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional but not very durable. With two boys playing on them all the time they don't last very long
No, I would not recommend this to a friendConnection problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had connection problems since the first day. Some days it will connect and other days I have to connect via wire to get it to work.
I would recommend this to a friendStandard Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox One controller is great and very ergonomic feeling!! But, they are made extremely cheap and prone to breaking easily.
No, I would not recommend this to a friendGood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller. Works well but not much different than the other ones. Too expensive as does the same as the other brands.
No, I would not recommend this to a friend