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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1717 Showing 34,321-34,340 of 35,606 reviews
  • Rated 3 out of 5 stars

    X box controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox controller to replace a broken controller. It works just as good just feels cheap.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works with the FireTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought your controller to use with the Fire TV, however the port on it broke when I tried to connect the Xbox chat pad to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it should. I put the batteries in and it works. the kids play and play. there ya go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unreal that these were $60

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine but it’s crazy how expensive how much these are. It’s like ink with a printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works great, not for small hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job as controller, but not efficient for small hands. I mean when my nieces and nephews come over and play with me!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Squeaky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the Xbox one in general not being great, these buttons squeak when you hit them which gets kind of obnoxious.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Junk controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't last long and now you have to pay more money for insurance thru best buy went up no thank you !

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that there's a problem with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to be able to purchase something with such variety of selection and close to home we really like the business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When is Xbox going to make a controller that doesn't have the drifting issue with the analog sticks. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special.Simple Xbox controller. Might as well pay extra for a pro controller. They are more durable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Just go buy a new controller skin instead. Nothing special about this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it performed as good as it looks. The right stick had a little stick drift right of the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent controller, the light blue color can make the controller look dirty quicker vs. a black one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good didn't function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an "open box" purchase. The controller looked good but didn't function properly. It kept on disconnecting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the controller, worked like its supposed to, looks good, however I started having it disconnect from my xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not particularly durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We seem to have to replace these controllers too frequently. I wish they were more durable and robust.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that there have been issues with your previous Xbox wireless controllers. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if you experience a problem with this one we urge you to reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Just another controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers don't last long, the jacks always break and the the are just made cheaply.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use no issues at first a couple months in controllers start to break internally.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a replacement for the original that came with system because that one was flimsy, and well this is just as poor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been thru several of these controllers in the last 3 years. The buttons always seem to stop working.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you've run into issues with your Xbox wireless controllers. Every controller comes with a 90-day limited warranty, so if you're still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft