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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1721 Showing 34,401-34,420 of 35,606 reviews
  • Rated 3 out of 5 stars

    Good 2nd controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. Always enjoy playing against a 2nd player. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I feel with Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could use it. but i can’t since I have bad internet....................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked like a charm for a month then it randomly started to drift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controler is nice but seems to lag with the xbox. I feel the controller may just have a weak conection

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox controllers as a whole

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should not go through this many controllers. thumb sticks keep grinding and peeling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Color on the box is misleading

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on the box is misleading, it is a lot duller.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor micro usb connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The micro usb connector on the controller does not allow for a secure connection when plugged in. It often disconnects with the slightest movement. This was an issue even with the launch controllers. The right trigger on my controller sticks or catches from the inside when pulling. Looks great and feels great otherwise but still going to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Started off well....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this with his own money at the end of August 2018. He really loved it. Fast forward to the beginning of January 2019 and it is now broken. The toggle buttons don’t work now and he can’t use it. I’m disappointed because it was pretty pricey and an original XBox brand controller. Obviously it’s toomlate to return at this point. :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still undecided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still reviewing product did not like not being able to see product before buying because of securtiy packing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but they aren’t very durable. They are also over priced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average Xbox controller, nothing special. No programmable buttons, or rapid fire controls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Malfunctions easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when new but after a few games, the controls malfunction. Not good value

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the controller less than 30 days, buttons are starting to break. Not recommended for fighting games.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great looking controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking controller. I have to buy a new controller every 3-4 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is noting special, it does what it's supposed to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller breaks too easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller breaks a bit too easily and I have to keep buying them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. Just wish they would make a controller that would last longer than a year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like these controllers if they were not this costly, however, kids seem to enjoy them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for the new Xbox one. I wish i would have bought the rechargeable one though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you think this is a good controller. While it does come with two AA batteries, we also recommend investing in a rechargeable battery pack if you're a frequent gamer. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Bestbuy more like DontBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem isn’t with the controller as much as it is with Best Buy...I had ordered this for in-store pickup, the controller was not available close by but after some searching I found it about 45 minutes away excited I ordered the controller and started to head over to the store... after arriving I was not sure where to go to pickup my purchase so I went inside, there I was greeted by the front door woman who was very hostile and treated me as I was a child after rudely telling me where to go I followed her instructions, only to get there and the other employees telling me the controller wasn’t there and that it was just too bad...I’m not one to usually complain about these things but it left a bitter taste after the controller wasn’t even there and basically all the employees acted childish and rude.

    No, I would not recommend this to a friend