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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1726 Showing 34,501-34,520 of 35,606 reviews
  • Rated 2 out of 5 stars

    Keeps disconnecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for one month and it keeps randomly disconnect in the middle of play. It’s one month and one day old and I’m hoping that my local Best Buy will exchange it for me. I’m not sure if it’s just mine or if it’s a common problem, but a problem it definitely is. Using it is almost impossible.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're experiencing connection issues with your new Xbox wireless controller. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey. 2 of here should come with Xbox one for the pricing. But works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Minecraft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool for the kids who enjoy a game of minecraft. Otherwise nothing super special.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are usually solid. Nothing special. Works with PC natively so that's nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox one controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I get a year out of it without drift I’d be happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote was great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was great, but it lived a short life due to COD. lol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good bt range poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 weeks, just sent it back to Microsoft, first issue was right bumper sticking, then it started mixing all the controls, joystick caused right trigger to activate ect. It does have extended BT range, was able to use it using xbox mirror to a PC at the back of the house with no issues or lag.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new blue Bluetooth controller. Takes a couple days to break in but with the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the standard Xbox controller. Nothing fancy about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't last

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller just doesnt last but thanks to BestBuy insurance im all good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, next gen gaming controllers are predominately mediocre, but it does its job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pro: good control, and easy link via Bluetooth con: cannot connect mac with Bluetooth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice color but that’s it .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is ok but it’s not for serious gamers. Buttons start to stick .

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're running into an issue with your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if you're still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Joystick broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the charger But they joystick broke and acted funny the rest of the time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    worked

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this worked for a good 2 years until it started to get jammed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Right Analog Stick Doesn't Points Down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the warranty and after a literal month, the right analog stick is starting to automatically point down. I don't understand how these are priced so high, but they break so easily. It's a great controller when it works but it sucks for long time use. Very unsatisfied...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok not for others who are still busy or tomorrow morning for the evening shift tomorrow

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Attractive Wireless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as thrilled about tis controller as I once was. The grip pads on the controller do not feel like grips but rather grip stickers. It is a nice looking controller. Looks like a combat controller, but it doesn't feel like one. This is not worth the extra money to purchase. I expected a bit more from the description.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like controllers audio plugs keep going out after awhile

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there may be an issue with the headset jack on your Sport Red Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Average controller.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average controller for Xbox. Typical button issues with Microsoft.

    I would recommend this to a friend