Customer Ratings & Reviews
- Model:
- WL3-00134
- |
- SKU:
- 6363359
Customer reviews
Rating 4.7 out of 5 stars with 35607 reviews
(35,607 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Disappointing experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this extra controller to play with my son, was not a great experience overall. Was really hoping it would be more fun. Prob time for a redesign.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
controller has left stick drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have used this sooner as I didn't want to use it right away but upon playing some games I noticed I had the left stick drift. Beautiful controller though.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're experiencing an issue with drift on your Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend reaching out to Xbox Support for help here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Grip
Rated 1 out of 5 stars
Uggggh.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the rubber grip to this controller. Unfortunately, the left thumb stick began to stay in the forward position. Had to return it.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Patrol Tech Special Edition
No, I would not recommend this to a friend Rated 2 out of 5 stars
STOPPED WORKING BUT IT WAS "FREE"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on black friday with the xbox one battlefield 1 edition & after only a few times being used, it stopped working wirelessly. It only works now via usb connection & I'm not sure why.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Works/ish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller seems to at random disconnect and require reconnection while still showing that it is connected despite the Xbox not receiving it.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Not made for serious gamers?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Death by StickDrift. Barely got 4 months out of it before it was drifting so badly it's unusable.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
No, I would not recommend this to a friend Rated 2 out of 5 stars
Always disconnects
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don't get what you pay for at all in this controller, it looks great but it's performance is poor. It always disconnects at random and the analogs stick.
This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Phantom White Special Edition
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing issues with your Phantom White Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Dont use the 3.5mm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller functions well overall. It's the 3.5mm headset jack that fails first. I've gone through 3 controllers already and this is always the first part ti break. All I've been doing is unplugging my Cloud Core 2 headset from it to my PC and the headset port on my PC has outlasted 3 of these xbox one controllers. Now I'm on my fourth but I went and bought the headset chat adapter and so far that's worked out longer. So buyer beware. These controllers aren't made like they used to be.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
No, I would not recommend this to a friendRated 1 out of 5 stars
Joystick busted!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy an open boxed controller but the Best Buy associate convinced me that the controllers are tested and should work fine. That wasn’t the case, I immediately noticed that the left joy stick had a minor jamming problem and my character would move forward and backward without me even touching the controller. I’ll have to return this item which is a pain, but I’ve learned my lesson. Next time instead of trying to save a few bucks I’m going to go with a new controller.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool controller. Unfortunately, we had to take it back because some of the buttons stopped responding. GET THE GEEK SQUAD PROTECTION!
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Sport Red
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Worst controller I’ve had.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift after less than 9 months with sporadic use.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
No, I would not recommend this to a friend Rated 2 out of 5 stars
Controller is OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller has difficulties remaining charged for us. Not sure why but we have plenty and it figures only the new one is hvcing these issues. Kids love the look though!
This review is from Microsoft - XBOX Wireless Controller - Minecraft Creeper
No, I would not recommend this to a friendRated 2 out of 5 stars
Damage box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They shipped it in a bag with 2 DVD and the box is all damaged. I just hope the controller is ok. My one of the two movies was also damaged.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendRated 2 out of 5 stars
Bad thumb sticks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left thumb sticks broke on 2 within 2 weeks. I heard from other people(including a geek squad worker) that there might be an issue with them. Go with the standard black controller.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Xbox Controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple months the buttons stopped working. Had this problem with the controller the Xbox came with too. Not sure what to do here.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok but not for $60
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller started coming apart within a month of owning it. Then the audio jack quit working. Poor quality control. Expect better than this from Xbox and Microsoft
This review is from Microsoft - XBOX Wireless Controller - Sport White Special Edition
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you ran into issues with your new Xbox Wireless Controller. Every controller comes with a 90-day limited warranty, so we urge you to reach out to Xbox Support for assistance here: https://support.microsoft.com/en-us/devices
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Not up to par
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the game this control simply has a cheap wrap applied nothing special the in game skin is glitched out on Xbox so waste of money. Love pubg so u get 2 stars
This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Black/Grey Special Edition
No, I would not recommend this to a friendRated 2 out of 5 stars
I think the built is weaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the black controllers for years without any problems, I just got this white one amd my kid dropped it and the knob broke(left joystick) I think it's a weaker build.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok but had one issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left trigger has a plastic spur in side it and every time I pull it, it catches it and does a clicking thing. I am hoping it will work itself out.
This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Phantom White Special Edition
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Brent,
We're sorry that there's an issue with your new Phantom White Xbox wireless controller. If it doesn't work itself out, every new Xbox controller comes with a 90-day limited manufacturer's warranty. Feel free to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Needs to be rechargeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to come with rechargeable batteries. No reason not to be able to plug into Xbox to recharge without buying rechargeable batteries
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Patrol Tech Special Edition
No, I would not recommend this to a friend





