Customer Ratings & Reviews
- Model:
- WL3-00134
- |
- SKU:
- 6363359
Customer reviews
Rating 4.7 out of 5 stars with 35607 reviews
(35,607 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Looks good, but does not work.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned 2 of these controls and they all seem to do the same. The analogs move themselves .
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you've experienced an issue with your Xbox wireless controller. If you still have your controller and it's within Microsoft's 90-day limited manufacturer's warranty, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller triggers continued to break within 1week of general use or came defective.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with the trigger buttons on your new red Xbox wireless controller. If it's still within Best Buy's return period, please exchange it for a new one. Otherwise, we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to replace this controller 5 times it breaks easily and stops working with the system
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right bumper stopped working correctly a week after I could no longer return it.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Jada
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I brought it aint work I could not return because I lost the box to it.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with product try exchanging for new one but couldn’t
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Headphone jact stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owning this controller for about 1 month the headphone jack stop working.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Drifting!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 3 months before the controller started to drift. Not good
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
dont buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we bought 3 of these and just opened them up and not one of them work all garbage
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Patrol Tech Special Edition
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it a month ago for my grandson and he said today it doesn't turn on
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Breaks to easily
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controller break way to easily. You should just buy a elite controller
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Left thumbstick broke after 2 weeks of use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller broke after using for two weeks.wouldn buy that controller again
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Patrol Tech Special Edition
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this controller for less than a month and the left analog stick stopped working
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Patrol Tech Special Edition
No, I would not recommend this to a friendRated 1 out of 5 stars
Xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Die in 4 month bought insurance but the dont make it anymore so had to get different ones.
This review is from Microsoft - XBOX Wireless Controller - Volcano Shadow Special Edition
No, I would not recommend this to a friendRated 1 out of 5 stars
It has drift on the right stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has drift on the right stick out of the box. And I know can't return it
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
No, I would not recommend this to a friendRated 1 out of 5 stars
Good when working!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product keeps disconnecting from my Xbox, IT makes for a very frustrating situation
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller didn't work. For the price one would think it would be made better.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken after 2 months gifted on Christmas
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift and paddle gave out recently when gifted on Christmas.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
No, I would not recommend this to a friendRated 1 out of 5 stars
DAMAGED
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left stick not working. Returned and replaced with a different model.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor manufacturing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was broken when purchased and due to covid unable to return or exchange
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tyler,
We're sorry that there's an issue with your Xbox wireless controller. If you're unable to exchange it for a new one with Best Buy, we recommend contacting Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care





