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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 35,609 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All around great controller!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this specifically for playing GTA V on my PC as none of my other controllers worked. It works perfectly... for everything. If you need a PC controller look no further! Always connects no problem, and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s black, you play with it, and it makes things happen. What else do you need in life?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have an extra right away, so if a friend comes over then they can play too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an additional controller and bought this one to match what came with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great replacement controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller and decided to go with this. Loved how it has grips in the back of the controller so it doesn’t slip and can grip it better playing games compared to the original. Sync was easy and now I can play again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're overjoyed that you're loving the comfortable grip of your Sport Red Xbox wireless controller. Thank you for sharing how easy it was to sync and start playing with it, too. We hope you have a lot of fun with your new Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color easy grabbing my son loved it he said his experience with this controller is way better than with previous controller his had before it’s more easy to control his planning for mr to buy him another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 15 year old son.and I bought another for two other nephews. My son really wanted it and he loves the blue tooth connectivity. The funny thing is whether you look at the blue color or white color or black color controllers the boxes have different detail information: the only one that says blue tooth was the white controller boxes (and I think the blue) Not sure why the black controller boxes didnt say Bluetooth . The Best Buy staff thought they all should be the same even though the packaging wasn't matching on all three colors. Made me wonder if the other colors even had bluetooth so I didn't pick up any other color except white. So maybe somebody can respond to if that was a packaging mistake and all the new Xbox one controllers have Bluetooth and the boxes are simply not labeled correctly? Also by the way there is not a different controller for the Xbox one and the Xbox one S. So it's the same controller for both systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good controller. Would wait for black friday and get it cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, with price comparable to what you would find online. It was better to look at it physically, and buy it on the spot. Buying at store always gives a better feeling that you can return/exchange easily if something is wrong with the product or you don't like it. Bestbuy needs to work on improving the quality of customer service though. Sales staff on the floor should be trained to be courteous with the customers.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 4 out of 5 stars

    Great Wireless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son like the sleek, streamlined design and textured grip and he can take it anywhere in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    Cool Color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love the color. Works great! Works like any other controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the easy of using the controller felt good in my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks really good. Same action on the controller as the standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Req’d for head to head competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a shame these platforms only supply one controller. I went ahead and acquired this to play FIFA 18 against my little boy...he’s good. Highly recommend the 2nd controller and highly recommend playing games with your child. Competition brings out the best in us.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfortable, compatible with the Xbox one. Comes in different colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an extra one free with system purchase. Great deal!!!! Now no one has to play alone

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Pretty Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything feels great on the controller. The one and only issue I have, which is why I give it a 3 star rating is straight out of the box the right joystick is already messed up. It still works fine but it works a little to fine. When not touching the joystick at all the aim moves down and to the left. You can touch the joystick and it stops but only momentarily. I know it’s not a big deal for the simple fact that while gaming you never really quit touching it to move the character around. But I feel like XBox has stopped caring about quality. The very reason for me buying a new controller was because my old one was doing the exact same thing. Come to think of it the other (dark red) controller is only a few months older than this one. Maybe it’s a red controller thing I don’t know. But either way it’s frustrating when you pay this much money for a product with issues straight out of the box. All in all the feel of this controller with the grip on the back is fantastic compared to other controllers I’ve used.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michael,

      We're glad that you're enjoying your new Sport Red Xbox wireless controller for the most part, but sorry that there's an issue with the right thumbstick. If it's still within Best Buy's return period, we suggest exchanging it for a new one. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    No wires now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the fact that he is not tied to the game by a cord any longer. Love it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most have..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the wireless Xbox one controller to use it with an iPad Pro. After the iOS 13 update you can pair a xbox or PS4 controller to use with Apple Arcade or any game that supports it. I personally play Minecraft and it works flawlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how well Xbox wireless controllers work with iOS devices that support Bluetooth! We're glad that it's offered yet another way to play Minecraft (flawlessly!), and we hope you continue to have a lot of fun with it.

      Happy building,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. The color scheme is a nice change from the basic black or white controllers.

    I would recommend this to a friend