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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 35,605 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine, authentic Xbox controller from Microsoft. Got it on sale. We have tried the cheaper knockoffs in the past, but always come back to these. Works with our older Xbox One X and now the newer Xbox Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good gift for Friends/Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my mom and she loves it. She has had no problems and loves the colors. I got this before the new controllers, so depending on the price difference pick the one with the colors you like.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    This remote is on fire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my son. Bought it to help him differentiate his controller from his brother and friends since he always came home with someone else's controller. No more arguing of who's controller belongs to who! The color scheme is even better in person.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during Black Friday of 17' and the controller shows no signs of wear and I use this controller everyday. Has excellent grip that makes the controller feel secure in your hand. Plus the color combo distinguishes it from other basic colors.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    I believe this is one of the best products as far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very solid product. I used to it every day that holds up under constant use. I would recommend purchasing it for yourself. I am a gamer at heart and so is everyone in my family we all use them everyday I highly recommend buying this product thank you

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why it matters what your controller looks like but i love the gray tones with the small bursts of color. If you use a controller charger, you probably won’t find a back cover to match (we use rechargeable batteries so it’s not a problem)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated controller, now with bluetooth!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, reliable Xbox controller. It can also be connected to your iPhone, iPad, Mac, or Windows PC, and of course, an Xbox. Very versatile and can make games more enjoyable on portable devices like an iPad or iPhone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      Thank you for sharing how versatile the Xbox wireless controller is. As you mention, it's not only compatible with Xbox One and Windows 10 PCs, but it can also connect to a variety of other devices via Bluetooth. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controls the Xbox One well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It controls the Xbox One very well, which is great because I didn't buy it to cook spaghetti with. I didn't have any issues with it pairing or anything and so far no problems. It's a good replacement for my old controller which had started to wear out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on your Xbox Wireless Controller! Like you, we don't recommend using a controller to cook spaghetti -- though, if we did, we're sure it would be delicious. Still, it's a much better match for a Xbox One (or Bluetooth-enabled Windows 10 device).

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Was free with Black Friday deal...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect, new condition. Paired immediately. Works great! Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on controllers. Because kids play, controllers seem to lose their backs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rechargable part of the controller. the connectivity can be tricky. I had to swap out a few that kept losing connection to the xbox. geek squad wasnt sure why. internet told me it was the xbox having the problem, not the controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're experiencing issues with the connection to your Xbox One. Sudden disconnects can occur for multiple reasons, including low battery life and competing wireless devices. We recommend troubleshooting the issue through Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    in control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great felling and responding control. If they could only fix the problem of drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curves on this baby makes gaming more enjoyable. Fits into my hands perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Xbox One & Windows 10 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming controller. So much better than using your keyboard. Got even a better deal being an open box so saved some money. Nothing wrong with it. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Xbox controller. It works as expected. All I can say is. It is what it is!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the color, shape, new to me so its ok . yes would recommend to some one else.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Use the real product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The officially licensed wireless xbox one controllers are consistent in their quality, responsiveness and performance. **UPDATE THE FIRMWARE WHEN YOU BUY A NEW REMOTE!! This can be done through the xbox home screen. If you don't update you may encounter many issues like input lag, disconnections, and random powering off of the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great X-Box controller with unique graphics and incredible color scheme. Gorgeous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well made controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace my original wireless controller. Comfortable feel and well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Gives you the freedom to move around. Good wireless capability.

    I would recommend this to a friend