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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 35,605 reviews
  • Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls work as expected. The price also somewhat a long the prices need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volcano Shadow Special Edition controller is very responsive and looks great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with windows too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't own an xbox but wanted to play some of the xbox games that can play with the subscription that works on windows...wanted to play multiplayer with a friend and so added this extra controller. Works no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aesthetics of this controller make it the first controlller to be grabbed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could came with batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product but should came with rechargeable batteries included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller works as you would think. No issues with the controller found.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Awesome controller for XBOX One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Works really well, super comfortable, love the customizability. Love to be able to plug my Apple headphones into it to hear games and turn down the external volume so the noise doesn't disturb anyone else, although you do have to adjust the feedback volume to eliminate the super loud noise from using third party headphones. Have also used gaming headphones and it works well with those too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classis Xbox Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of variations for the Xbox remote but we stick to the classic.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 4 out of 5 stars

    Your average controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issues. Basically your average xbox controller, i like the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has an awesome range...I can turn my Xbox on from another room!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    For My Son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the 4th controller I have bought for my son. He is very hard on his gear (slams down controller when he loses). He is also known to take a controller to a friends and lose it. This one is a different color so it helps on that front.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are the best in gaming and the Phantom Black is one of the best looking. The grey on the box is actually slightly more silver on the controller and its not quite as see through as you'd imagine but its still pretty sleek.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying how sleek and cool-looking your new Xbox Phantom Black Wireless Controller is. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price matched Amazon and Walmart who both had this for about $15 cheaper without any issues. Plus adding a 2nd controller is necessary since the consoles only come with one now. Thanks Best Buy for the hassle free price match!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 4 out of 5 stars

    Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking controller my 15 YO loved it nice grips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on Friday. Usually like to stock up, because of how cheap they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm! Have been using it for a week now and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I was looking for. Easy to sync with my current equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Factory=best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy factory when I can. These factory Xbox One controllers are the best in my opinion. I have never had an issue that required replacement. Bought another one just to have a spare for when friends come over. Being on sale was just a bonus!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and works great. With it being wireless, I can move around more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good price and good quality and easy to used

    I would recommend this to a friend