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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 35,605 reviews
  • Rated 5 out of 5 stars

    awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was purchased as a second controller and has worked out well

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and doesn’t seem to break or not work fast, honestly worth it

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent controller. Wish the recharging controllers were cheaper. Changing batteries is a pain, and I have not had good results inserting recharging double a’s into the controllers. The micro USB port is a little janky.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you're enjoying your new Xbox Wireless Controller. If you're looking for a rechargeable battery pack for your controller, we recommend the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent original manufacturer equipment. Top is satin gloss and bottom is a bit grippy, which should be great when you've been playing for several hours. LFT and RGT joystick toggles are also grippy. best controller for xbox one and pc gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rumble pack, bluetooth and headphones jack all work great. Good controller.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great for PC gaming rig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some PC games that require a gamepad. There's no better choice than an Xbox controller to fill this requirement. At $39.99 black Friday price, it was a no brainer. The rubberized diamond grids are also amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice color combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because the box somewhat exaggerates the color of the controller a little. Despite that the controller still looks really cool. The only con is most likely a rare manufacturer defect, but you have to push the home button a little harder than other XB1 controllers I've used for it to work. You get used to it after a while but it's not as easy as just tapping it like I would with the others.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    A Great Solid Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another controller for my xbox cause my current one was worn out. This one did its job it is a great solid controller that does its job and works with my newest xbox series X as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have twin sons and the one broke his brother's controller. I needed one quick so ordered from Best Buy. It came in 2 days and I prevented a family feud lol! My son loves the color and says it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift so i really dont know yet. Its for my grandson for christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controlling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color scheme of this control and the quality control is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    A huge upgrade over the day one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The textured back and feeling of the entire controller is much nicer than the older controllers. Make sure to purchase a replacement plan because we all know the Dpad won’t last long and there may be issues later down the road with the bumpers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in, went through all the updates on XBOX One and it has worked very well ever since. I'm glad I got a great Christmas deal on it because these controller can be an expensive addition to our gaming set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice detail and works great, I would recommend to anyone who needs one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color scheme looks even better in person! Favorite control I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color to the controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new one this one will do it . Feels like the old one just new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an additional remote. Stylish, but exactly like the one in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale it's a must own, looks awesome. Now I got 4 controllers for my xbx1

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    XBox One Controller works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for a few months now. Flawless performance and clean looks remain the strong points. The hookup to my XBox One Console was quick and easy. I can easily recommend this controller to all age groups.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending this gray and blue Xbox wireless controller to gamers of all ages! We're delighted that it has worked flawlessly for you and that it was easy to sync with your Xbox One. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller have always been great. Love the rubber grip at the bottom.

    I would recommend this to a friend