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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 35,609 reviews
  • Pros mentioned:
    Color, Quality

    Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built controller. Especially love the color and finish of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra controller for my Xbox and the pride was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color scheme. Controller is really comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better now that I can use all my buttons. I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    It is a great addition to our gaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a system for Christmas and were in need of a 3rd controller to stop any future issues with having 3 children playing at the same time. Works great, very durable as they all have dropped on our hard wood flooring a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to use with my iPad Pro and the setup was seamless. This is a very comfortable and high quality controller. Xbox is top notch when it comes to its controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    best controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is rough on controllers! This one is a champ though! I normally end up buying him 4-6 remotes a year. Since buying him this one I havent had to buy another. If it ever does break, I am buying another!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jennifer,

      Thank you for sharing how well your son's new Xbox wireless controller is holding up. We're glad that he's enjoying it, and we hope he gets a lot of use out his Phantom Black Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother when he graduated and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Easy to handle. Love the white color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great lets see how long it will last . Fits well i a hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote. Have to have two to be able to enjoy the Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement and they sell the original for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Must Have For 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I write it’s a must have . Buying a console come with one joystick so the second is a must have which we call it got yeah the best part you can buy any color our design it thru Microsoft great pick up

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great durable controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over two years of heavy FIFA use and still going strong. I don’t know what it is about the controllers with the grip on the back but they seem to be much more durable for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works welll. Stays connected to my Xbox one. Glad to have it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra grip it hands for the hands easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Typical good Xbox quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox controller so you know you’re getting a good build quality. Love the color, just wish it the green extended to the back like their similar grey and blue controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    It's a good controller, but has issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is good. It's nothing special. Feels great to hold and is easy to use. The biggest issue with the Xbox One controllers is that you will most likely encounter stick drift depending on the kind of games you play. If you play games where you use the thumbsticks pretty aggressively, prepare to have stick drift down the road!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you've been experiencing issues with your new Xbox wireless controller. If you're still having problems, please know that ever Xbox controller comes with a 90-day limited manufacturer's warranty. We urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Grip

    Rated 4 out of 5 stars

    Pretty cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and good grip, my kids love this controller

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works with my gaming laptop. The controller feels good in my hands. It's very sturdy with an awesome grip feeling. It is esay to connect with bluetooth and cable.

    I would recommend this to a friend