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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 35,605 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    New to Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two kids so this was a must have. The controller works great. We’re new to gaming so I assume there are different ones on the market but this one worked well, and it’s durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works welll. Stays connected to my Xbox one. Glad to have it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Must Have For 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I write it’s a must have . Buying a console come with one joystick so the second is a must have which we call it got yeah the best part you can buy any color our design it thru Microsoft great pick up

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    best controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is rough on controllers! This one is a champ though! I normally end up buying him 4-6 remotes a year. Since buying him this one I havent had to buy another. If it ever does break, I am buying another!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jennifer,

      Thank you for sharing how well your son's new Xbox wireless controller is holding up. We're glad that he's enjoying it, and we hope he gets a lot of use out his Phantom Black Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works great with iOS 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a Xbox One; I use it with my iPhone and iPad for racing games. It feels great and works flawlessly. Great price, especially when on sale.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing that your Xbox wireless controller has been a great option for gaming on iOS devices. We're glad that it's working flawlessly for you, and we hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. for being white it stays clean, I was afraid that with it being white it would look dingy or dirty but have had it for 3 years and still looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller for Xbox One X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is advertised for use with both an Xbox console and Windows 10. I haven't tried this one with Windows 10, but if it is like another one I bought it will work with Windows 10 by connecting it with a USB cable, but not wirelessly. I have been able to set up the Xbox One X console to automatically log me on when I activate this controller and to automatically log my wife on when she activates the controller that came with the console. All controllers are working perfectly with the console, although my wife us complaining that these controllers are too sensitive and she has trouble not activating things that she didn't intend to as opposed to the controllers for the Xbox 360.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kirk,

      Thank you for sharing that your new gray/blue Xbox wireless controller is working perfectly for you. If you'd like to try it with a Windows 10 PC, it's possible to connect wirelessly via Bluetooth. For instructions on how to set this up, just go here: https://aka.ms/AA4w9l7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Easy to handle. Love the white color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Cool controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing different to expect here, just an amazing blue color , feels great

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Longevity is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller almost a year ago and am now deciding to purchase a different one. While it seemed to work well the first 6months, after that it had a lot of drifting issues as well as glitching out for the past few months. I have nothing to compare it to, so 4 stars for now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    extra controller for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my teenage son because he wanted an extra controller so friends could use it when they came over to our house to play x box one . he likes the white color but the store does sell other colors to pick from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control was at a discount I wouldn’t complain buying it at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a family in need. I will never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it and is excited to try out the different games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition to my xbox kids love it graphics are incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The controller works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great. What do you expect it's brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old controller when it went bad with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves not having to use up batteries to play a game

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IRL the color seems slightly more saturated or darker, but it by far my most favorite color to date. The only thing I wish was the white light in the middle of the controller could be dimmed (without having to use tape).

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    It's a good controller, but has issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is good. It's nothing special. Feels great to hold and is easy to use. The biggest issue with the Xbox One controllers is that you will most likely encounter stick drift depending on the kind of games you play. If you play games where you use the thumbsticks pretty aggressively, prepare to have stick drift down the road!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you've been experiencing issues with your new Xbox wireless controller. If you're still having problems, please know that ever Xbox controller comes with a 90-day limited manufacturer's warranty. We urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft