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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 35,605 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of a brand new controller. The controller is about the same weight as other controllers, but definitely not an elite. Very neat and clean design which was the main selling point for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the feel and design of your new Xbox Wireless Controller! Thanks for sharing your thoughts, and we hope you get a lot of fun out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Final Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had four other xbox one controllers. They were all killed by bad charging units. This one will be paired with a proper one from Microsoft. Hopefully, it will last longer. Update: it has.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Xbox wireless controller has lasted the test of time! We're glad that it's working out well for you, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox controller i got for $49 on black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! They sound awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and great style. Definitely a keeper..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very nice and has great buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is an upgrade from the run of the mill controller. Has a slight texture on the back and the color is awesome. I would have liked the buttons to be color coded for easier use, but we can get past that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive for quick action gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller that came with my Xbox was worn down after 2 years of use. I could not believe the difference in the feel and resonsivness once I started using this new controller. Great purchase!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you found your new Phantom Black Xbox wireless controller to be a responsive, comfortable purchase. We hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    NAME BRAND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE COLOR & THE NAME BRAND SO U KNOW IT WORK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, got it for cheap on black Friday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool look tho thhis controller, my husband loved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly uncomfortable, decent battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally prefer playstation controllers as I find them more comfortable. It always seems that this xbox 1 controller makes me keep my digits more spread out constantly, making them tire faster. However I was impressed with the compatibility with Windows 10 right out of the box, and the battery life has been better than my ps4 controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift, haven't used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been such a smooth controller and smooth sticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free remote with Xbox purchase. Well worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same good quality as always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same good quality that I always get from Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an swesome product. This has a good price.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were lucky to be able to get a second remote when everyone else is has none. So far it has worked well and it was easy to order and pick up. Very happy with our purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dewi,

      It's awesome to hear that you're happy with your new Sport Red Xbox wireless controller. We're glad that it was easy to order and pick up from Best Buy, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a controller for my son and everyone was sold out due to the pandemic. I walked in here just to browse around and found this controller exactly the color he wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller, looks amazing and works just fine.

    I would recommend this to a friend