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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 35,605 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent new controller.... That's blue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters and I constantly wear through controllers so I needed a new one. I love the fact that it is first party and it's blue. A beautiful blue. Works as expected but JUST SO PRETTY!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love the blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend really wanted this controller and when we got it, I thought it was very nice and better than the original because of the added grip in the back of it. Seems more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My step son loved this controller the look and smooth feel and color was his favorite being that hes an eaglea fan. Got it for his birthday and it's the only one he uses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this controller! It comes with a rechargable pack. It blinks when it needs to be charged. My son is 8 and he is able to correctly recharge the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller! I bought it for my wife but I tried it and I had to have it so luckily she loves me enough to trade so I didn’t have to go buy my own

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sammie,

      We're glad to hear that your wife was kind enough to pass along her Phantom Black Xbox wireless controller to you! The couple that games together stays together, so we hope that both of you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Love the color. As is usual with all of my Xbox brand controllers, works great with a long life. Doesn't feel like a cheap product that will break easily.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're loving the color and sturdy design of your new Xbox Wireless Controller. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've killed many of you with this controller. To preserve the pretty blue color on the joysticks, get protective covers because they will get dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Xbox control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design but the first one I bought wouldn’t turn on and the one I exchanged it for within 2 months the micro usb moved so it’s kind of hard to charge now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reaction time improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the appearance /color of the device. At first I had a problem with the connection but then it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well there isn't much to say about this controller. It's a controller. It performs the job as it should. Love the white color. Matches my Xbox one X in white as well.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Functional item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is better than the last one we had bought for my teenage gamer. Works well with the Battery pack add on. He can play while charging up,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't lose this bright blue one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had black, white, gold, army green & wild custom controllers before I got this one. This "Best Buy blue" exclusive color is so hideous that had it not come free in a bundle I would not have bought it on my own. Well, guess what - I'll be buying "Avatar blue" controllers from now on- nobody is fighting for it at home so it doesn't get stepped on, misplaced (I can see this "alien" left on the floor from far far away unlike it's Army green "brother" hiding in the shadows) or lended to a friend!! Get this controller as your "extra"!!! I can guarantee it will be put up (stashed behind the TV!) after the game every time because nobody wants to look at the "mutant"! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers work great, I use them on my Xbox and I have them connected to my pc via Bluetooth and it works great. I like how they come in many colors and designs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chico,

      We're glad that you're enjoying how well your Xbox wireless controller is working with your Xbox One and Windows 10 PC. Thank you for calling out how easy it is to connect to a Windows 10 PC via Bluetooth as well. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a regular controller with all the same features. The color is what makes it nice! It is always nice to personalize your stuff with the color of your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same ole controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Still wish they came with built in rechargeable batteries like the ps dual shocks, however I find this controller to last longer with a set of good AA batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Sturdy and gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between myself and my kids, controllers take a tremendous beating. Bought this controller for Xmas and it still feels the same as the day I bought it. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller and being a Microsoft Xbox compatible it auto configures to work with windows ten. Good controls sensitivity too..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my xbox controllers from best buy. They're easy to use and hold up for the most part. Warranty is a must because they don't last as long as they should

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Favorite controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. I use it daily and have no complaints. The color is also very cool. I would recommend this controller to anyone who games a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a Controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, its a standard XBone controller. What is nice is that I use this paired with my Note 20 Ultra for gaming and its great for that.

    I would recommend this to a friend