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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 35,605 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is by far the best one I’ve had to date. It feels great playing and doesn’t get weirdly greasy like the old ones might. Def a great buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bill,

      It's awesome to hear that your new Phantom Black Xbox wireless controller was a great buy for you. We're glad that it's a comfortable fit for playing games, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my 12-yr-old son. He figured out all the buttons quickly. Fits well in his hands. He loves the blue color, and enhanced it with highlights from a silver Sharpie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Xbox one s. I like it better than my controller that came with the one a. Just us a different feel for some reason.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Controller!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 different controllers and this one is my favorite one. The grips on the backside makes it feel so much better than the normal styles.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked the design and says it’s very comfortable to use. Light weight and looks cool too. Another great gift for birthdays and Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this controller. He chose it because of the color however stated after receiving it that the design was better and it was also very lightweight.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're overjoyed that your son is loving his new Xbox Wireless Controller. It's great that he's a fan of its cool color and design as well. We hope he has a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so many Xbox One controllers and this by far is the best looking color. It operates as every other controller. Glad I picked this up on Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Really good controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for almost a month now and I enjoy using this every time, the grip on it feels perfect. 10/10 highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very iffy on getting a white controller but I didnt have the normal issues with white. I oddly enjoy it more then the black now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    90 percent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad controller, but for t he price part of the plastic sticks out a bit and is not smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Extra mile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have 2 child’s, there is no way you will not buy an additional control for them to play against each other, as well as against their daddy.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Durable as I've had two at my home since i bought the xbox one one year after launch. Great controllers. Recommend getting rechargeable batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome! I got it for my computer so I could play games from afar, and it’s perfect to use in this type of situation!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Fits perfect on my hand and the grip is pretty good. I mostly play fifa, madden and shooter games and this controller feels very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Remotes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color combo is great. The look and feel of the materials are very pleasant to the eye. The build quality is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the oem controller, so far its been able to survive my toddler. No drop in quality from original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Worth a little more money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are cheaper versions of this controller and I've bought them. I also have to return them. This controller feels better to my son and he has had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with both blue tooth and with hard wire. My boys have dropped it a couple of times and it is a tough controller. Still working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a controller because my sticks were going out on my first one and this one is very durable I have dropped it multiple times and nothing has messed up on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty basic controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty basic Xbox controller nothing special is a little more comfortable with the grips

    I would recommend this to a friend