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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 35,605 reviews
  • Rated 4 out of 5 stars

    Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good. I love the color and the control button grip is good and nice texture.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller after trying a cheaper knockoff Xbox controller. Don’t do it as the difference is huge. Excellent Xbox controller with a cool look.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're satisfied with the look and performance of your new Phantom Black Xbox Wireless Controller. We agree, the color scheme is pretty cool! Hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    fantastic controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to be able for two people to play with the xbox one console..it works great.smooth buttons and great grip.. identical like the original..great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features and well made. Takes a lot of gaming ‘abuse’ without problem. Seems like a better value than previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Get a replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying my tech from best buy and their replacement plans. The Microsoft produced xbox one controllers are the best except no 3rd party option. But in a house of kids, controllers often go bad, that's why the geek squad replacement plan is so great.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    The rubber grips are nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old controller that broke. I love the rubberized grips on this patrol tech special edition controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good controller, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked the Xbox One controllers, but the prices are getting ridiculous. Getting it on sale helps. My son loves it and even though he's young it's easy for him to hold using it for his PC gaming... when it's allowed LOL.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one remote seems to be a better a better design and fits the hands better than the Xbox 360 remote. Ordered on line and picked up at store without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller! Better than the one that came with the system. More ergonomic with a nice textured grip. Recommend if you are in the market for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes a beating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a backup for my 8 yr old. They take a beating in terms of usage, drops, and abuse. Added a rechargeable battery and now they are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Decent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grip other than that it’s like a regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the design . It wasn’t easy to set up at first, I had to take it to the Microsoft store . Other than that it’s easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Blue controller is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue controller is a Best Buy exclusive color and I think it looks simply amazing. I love mine and would recommend it to anyone else; especially if you like blue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased three for Grand-children, just bought sleeves for them so they could tell them apart, they work great and the kids love them!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice-looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When with the new color controller to kind of separate everybody in the house got their own color now pretty nice feel the new controllers work great

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for parts. After disassembly and reassembly, everything looks a-ok inside and out. Exactly what I hoped for

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great second controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to by another controller to play games on the Xbox with my baby boy and he’s loving it. Great quality, and affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless controller for the Xbox One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it shipped to the store, pick up was very easy and fast. My son loves his brand new wireless controller for his Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Feel and bright color making it visible in D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for 3 weeks now And it has held up even while being dropped several times. It hasn’t started drifting yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend was so excited to not have a cord for a remote. Batteries last a decent amount of time too so that’s a plus!

    I would recommend this to a friend