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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 35,605 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek and a Staple!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller. Not only did I need another but this one is sleek. Everyone needs a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Not a worry

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to the std color that comes with the X-Box. Works great and we have no troubles.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller the rubber grips on the bottom help keep it in your hand as you play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller to replace an old one that was not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than the first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the first gen of controllers for the last few years. upgraded to my controller and it is better then i have used in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This controller works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this controller as part of an xbox one bundle pack, I have one black and one white, both controllers work well with game system.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best xbox controller yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox did it right with this controller. The joystick is made with a material that actually lasts. Buttons never get sticky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things don’t last to long. So the insurance was worth buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having two controllers for the x-box made my second grandson happy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to my son aff a gift. He had messed up his xbox controller so he needed a new one. He loved the color!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nora,

      Thank you for sharing how much your son is loving his new Xbox wireless controller! We're glad that he's a fan of its bright blue color, and we hope he continues to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great price and great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has a nice texture and was the perfect price at $40.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox one controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I love the colors on it. Haven't had any problems with this one since I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great... Thank you Best Buy for offering an extended warranty on controllers. Come in handy when losing in fortnite.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Got what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed an extra controller for my console and this performs no different than the one provided with a console. Solid controller no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Easy to set up and connect to Xbox right out of the box! I do wish it came with charging cables.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox wireless controller! While this Xbox controller uses two AA batteries and doesn't require a cable for charging, we understand that frequent gamers may prefer investing in a rechargeable battery pack. We recommend the Xbox Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller, works great with Xbox, easy to pair it to the console, it's also blue tooth. It's supposed to be compatible with windows, however only found it compatible wirelessly with windows 10, I don't care for windows 10, so this controller wasn't for me because only way to use it is with a USB cord. I am using windows 8.1, the driver for it would never download & all research led to using windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the Patrol Tech Special Edition controller since I bought this to replace a older controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no real complaints about the controller, it works just about the same as a regular xb1 controller. Definitely like the color though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bingo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this one for the pc It does what’s it is supposed to do. So it is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Control!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this control after my other X box controller fell and just didn't work alright. It's a nice basic control.

    I would recommend this to a friend