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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 35,609 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the Xbox design. The best controller while playing. Hands down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as all the other controller but nicer looking. They seem to break in the headphone input often tho. Tired of replacing them as they are expensive. Going 3rd party now

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great looking controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I bought it because my other one had bad joystick drift. This one came out the box with slight drift but it didn’t effect gameplay. Looks cool

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works well just as it’s supposed to. It looks good and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feel really good in your hands mainly because of the texture.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller for the price!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought while it was on sale. Good controller and colors go well. Came 14 day trial of game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is based on the feedback from my son. Says the grips are amazing and has a great feel when gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great for Gamers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controler is extremely excellent to use, as it has cool colors and the grip is really nice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brian,

      It's great to hear that you are enjoying your new Phantom White Xbox wireless controller's comfortable grip and cool design. Thank you for sharing your thoughts, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller!! Have had it for about a year now, still going strong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than original xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the black original xbox one controller. Feels much better in your hand and controls are much more precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this controller to use with an Nvidia Shield. Pairs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Real time response!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real time response and handy for all. Nice design in terms of material that it won't slip in your hands when your holding it. Buttons are easy to familiarize and properly positioned for its function. We all like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    smooth action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints here. Easy to pair up. I recommend buying a rechargeable battery for it though

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jon,

      Thank you for weighing in on your new Gray & Blue Xbox Wireless Controller! We're glad that you've had a good experience with it so far, and we agree about investing in a rechargeable battery pack if you're a frequent gamer. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of gameplay on a single charge and can be fully charged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the layout of the it and the textured grip on the back. And it looks very cool - much better than the picture!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it worked flawlessly. Like the colored letters as I am not a hardcore gamer and sometimes need to double check ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the grip on this controller! He says it looks like Captain America's outfit which is an added bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good quality - better than aftermarket

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft controller is going to be better than any aftermarket controller. Though wish they put more time into the joysticks. They almost always drift over time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    wireless controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves this controller. One of his favorite colors, well worth the price as well

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller functions well. Color is also cool. My son loves and uses it as much as he can.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the grips on it, it feels amazing also love the design and like how it feels as well

    I would recommend this to a friend