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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 35,605 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected, has cool colors and got on sale. Couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this works. I bought it on black friday and cant stop using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift of Wireless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was included in the offer for black Friday sales. My son love it and can't do with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, two reason for me deducting a star. First, Bestbuy is supposed to price match with Amazon but when I showed the cashier, she stated that they would not honor it because it is through third party seller and not directly through Amazon. I bought it anyways it was not that big of a deal but when I opened the controller at home, there is a wobble in the thumb stick. This is not Bestbuy's fault but rather Microsoft. This is not the first time I buy one of their controls and have problems with the joystick. As I prefer Xbox over PS4 ( I have both), I guess I'll just keep having to buy their controllers which are made to break it seems.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Second controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this second controller for my Xbox. Works great! Well made, very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids, my son loves minecraft and my daughter loves pink! it works :)

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Xbox one x remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote it’s really nice to have. I suggest to get some chargeable station too

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox wireless controller. Getting a rechargeable battery pack for it is a great suggestion, too. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular Xbox controller but loves the colors. Works well with the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, durable controllers. Analog sticks don't seem to develop drift like PS4 controller do, but to be fair, I don't use them nearly as often. I am not a fan of the rounded area the main button are in. It causes button presses to be inconsistent sometimes, especially if you are used to PS4 controller. Yep, you can see my bias, but it is based purely on ease of use, I like both consoles and have always had both.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color and performance. Highly impressed. Totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Really enjoyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color more than the just the plain one that comes with it really enjoyesorry it

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for one of my sons and it holds up very well to a lot of use. Great buy and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to have you need to get a hold of this awesome

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color. It is so vibrant and the key bindings look cool.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fun color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the color on this controller so much more fun than the plain white or black ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need more controllers so you can have others join you in the Awesomeness!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Same quality, great look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and it looks great! Very cool how you can see the inner workings.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black color. Connects with ease, I use it on my Surface Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Fantastic colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great I like new anti slip grips on the controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very aesthetically pleasing color setup! Nice accents all around the controller.

    I would recommend this to a friend