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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 35,609 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, fantastic color choice, would definitely recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Extra Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the color of this controller. It is what it is and works great for a second player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller.no issue with the buying or receiving of the bbn product

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Overall great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for every game. Handles well and makes quick moves

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Very Good COntroller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. No complaints! Just like every other box controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller in the market there is. Best color too

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product im glad i came across this, amazing quality aswell

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of these controllers. And really life that you can get rechargeable batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carolyn,

      Thanks for sharing your love for your new Xbox Wireless Controller. If you're still looking for a rechargeable battery pack, we recommend the Xbox Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Like the new different color scheme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids like all of those wild colors. This controller has that wild paint scheme that they loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup XBOX One X Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Microsoft has done a nice job of refining an excellent carryover controller from the XBOX360 days. It is a very sturdy and attractive controller. I will knock off one star due to lack of integrated battery system like the PS4 has. It is still convenient to use either batteries (rechargeables) or get a battery pack, but still an added cost. The black controller is pretty basic but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best red controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is the best. The controller is great for gaming. Easy to connect to my system.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Came damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than that, this is the best controller out there. Improved on the 360s design

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry to hear that your new Xbox wireless controller arrived damaged. Depending on the damage and how it affects the function of your controller, we recommend returning it for an exchange if it's still within Best Buy's return period. Otherwise, we're glad that you're enjoying its updated design and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift !!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for our son !! he uses more this one that his first one !!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Special edition Xbox One controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves the color and design on it. Works just like any other newer Xbox One controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great control for all ages!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids! They really enjoy the brighter color rather than dark.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so much better than saving $15 on a cheap copycat controller!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to replace these every so often, it is fresh and works good. Got on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally received one of the slightly more expensive controllers for fathers day...well, it didn't work. I returned it for this slightly less expensive one and it worked. Aside from colors or themes, it seems there is no difference between the slightly more expensive ones and these. This controller feels the same as the more expensive one. You can probably save your money and just buy this. My only problem is the sticks feel like they are going to break over a short amount of time, which is what happened with the controller that came with my Xbox One X...Maybe this is one of the devices where it would pay to get the protection plan on it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you've had issues with the thumb sticks on a past controller. All our controllers come with a limited 90-day warranty, so if you begin to have a problem please reach out to Xbox Support for assistance. They can be reached here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with a Microsoft controller in over 20 years of Xbox ownership.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, we're overjoyed to hear that your experience with Microsoft-made controllers has been problem-free for 20 years! We hope that your new Xbox wireless controller serves you well, too.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming controller. My son loves it. Color is just as it is online.

    I would recommend this to a friend