Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Workhorse of a controller
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers always work, even when abused. Never had a problem. Even better when you can find them on sale.
I would recommend this to a friendOn point!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great controller. My 8 year old son broke my husbands last controller so he purchased this. He loves it.
I would recommend this to a friendWorks Great but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Experience shows these work great however, we find sometimes they don't last long. Have had issues with some of the controls becoming loose and therefore not working properly. We have found purchasing the insurance is a good investment.
I would recommend this to a friendSolid controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you could want and expect from an official xbox controller with awesome details and rubber grips
I would recommend this to a friendGood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this controller for 2 months and haven’t had any problems with it. It has been a good purchase.
I would recommend this to a friendGreat control got it for my son for his birthday h
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control will be buying anyone for my grandson, thanks to the great service from the Best Buy teams thank
I would recommend this to a friendWorks well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Easy to connect and I like the Bluetooth connectivity to be able to connect it to other devices.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Chris,
We're delighted that you're enjoying your new Xbox wireless controller. It's great to hear that it was easy to connect to your devices via Bluetooth as well. We hope you have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Fantastic addition to my system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the purchase. The product is put together very well. The buttons are responsive and the ergonomics are second to none!
I would recommend this to a friendThe controller is effective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller feels great in the hand. If Pubg is your favorite game then you would like the gear you are given with the code.
I would recommend this to a friendExcellent Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an extra controller for the Xbox One X system. Vibration functionality is great. Button response is also good.
I would recommend this to a friendGood controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Easy to connect to the Xbox or windows computer.
I would recommend this to a friendAwesome remote for the system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase my remotes and video games at Best Buy because you always have a wide selection to choose from and always have the best prices
I would recommend this to a friendGreat controller.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace my son's dead controller. He says it works and looks great. Also delivery was pretty fast.
I would recommend this to a friendWorks great for pc/Xbox/android
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The addition of Bluetooth was a great upgrade from the 1st gen version it work on many Bluetooth controller supported devices.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying the built-in Bluetooth support in your new Xbox wireless controller. For information on how to connect to a Windows 10 device via Bluetooth, go here: https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues-windows-10
Happy gaming,
Chuck
Xbox Customer Care
great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the look of this controller!! Hope to be able to see more of these phantom schemes and in different colors!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for letting us know how much you're enjoying the look and feel of your new Phantom Black Xbox wireless controller. If you haven't seen it yet, there's also a Phantom White Xbox wireless controller as well. Discover it at Best Buy here: https://www.bestbuy.com/site/microsoft-xbox-phantom-white-special-edition-wireless-controller-for-pc-xbox-one-xbox-one-s-and-xbox-one-x-white/6326147.p?skuId=6326147
Happy gaming,
Chuck
Xbox Customer Care
Good controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the next gen having wireless controllers as my dogs have a history of eating cables. This controller looks good and is comfortable to hold
I would recommend this to a friendMy son loves this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present for my son to go along with his new Xbox One - and he loves it. He especially likes that it is blue! Works great too!
I would recommend this to a friendWorks as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 or 4 weeks in works exactly as expected. Seems fast and reliable and I love the headphone jack built into the newer controllers now
I would recommend this to a friendReliable Wireless Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controllers, responsive, and a nice ergonomic design. It fits in your hands nicely. Suggest getting rechargeable batteries, you'll spend a small fortune in AA batteries. Wireless signal is about 25 feet.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing how much you're enjoying the responsiveness and comfortable feel of your new Xbox wireless controller. Investing in a rechargeable battery pack is a great idea if you're a frequent gamer. We recommend the Xbox Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Best Controller for the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox controller is the best, most comfortable controller out there IMO. Great build quality, responsiveness and great value.
I would recommend this to a friend