Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 35611 reviews
(35,611 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
Nice but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the xbox one controller but on pc it glitches so I have to wire it with a micro usb.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Matt,
We're sorry to hear that you're having connection issues when connecting wirelessly to your PC. If you're connecting via Bluetooth, here's a link that can help you troubleshoot and hopefully resolve the problem: https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues-windows-10
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Microsoft Blue Xbox One controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly loved the design of this controller! However when it got delivered the control would just randomly disconnect out of now where I bought it brand new for 70 dollars. Now I need to get a new one in order to play any games.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
great price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love this xbox controller. The wireless system is the way to go.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
I would recommend this to a friendRated 3 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IF someone told me they came with the unit, I would believe them as they are the same (other than color)
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Xbox controllers are made cheap so you have to replace them. Always get the warranty.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendRated 3 out of 5 stars
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The RT button was stiff and if I pressed it to hard it would get stuck.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
I would recommend this to a friendRated 3 out of 5 stars
Gaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still going strong 08.21.2019 but it started having off rumble and vibrating sound
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
I would recommend this to a friendRated 3 out of 5 stars
Too pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These prices on the controllers are getting a bit pricey. Should be cheaper. Otherwise a great product.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendRated 3 out of 5 stars
Beefed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers have always felt beefy but will always have the LB or RB button break
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Stick drift unacceptable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift out of the box. This is my second xbox controller with this problem and as a pc gamer it made me switch to ps4 controllers. It was a rough transition, especially after 15 years on Xbox platform, but im never going back.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Xbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace these things as usual. Wish Microsoft would fix the cheap quality
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you may have run into issues with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Not as good as PS4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not had xbox in years and one of the features that is terrible about it are the controllers.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy just a control. We go through too many so maybe it needs to be better quality made.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendRated 3 out of 5 stars
Ehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don’t last like the old ones.. guess that’s what insurance is for
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long. It’s already acting up and may need to buy a new one.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
No, I would not recommend this to a friendRated 3 out of 5 stars
Typical controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typical controller. Wish the parts held up longer and always do what they are supposed to do.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Coach,
Thanks for weighing in on your Xbox Wireless Controller. One thing to keep in mind is that every controller comes with a 90-day limited warranty, so if you do start to run into problems during the coverage period, please reach out to Xbox Support for help: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
Happy gaming,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With alot of use these controllers don't seem to last over one year. Not much choice
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
I would recommend this to a friendRated 3 out of 5 stars
Scratches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller scratches super easy. As soon as i used it there were a lot of scratches on it
This review is from Microsoft - XBOX Wireless Controller - Volcano Shadow Special Edition
No, I would not recommend this to a friendRated 1 out of 5 stars
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller (which they don't make anymore) was just ok. I liked the textured grip but overall, it was just a standard controller. It started malfunctioning when I had my headset plugged in so I had to return it.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Sport Red
No, I would not recommend this to a friendRated 3 out of 5 stars
4th comtroller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Xbox one controllers just do not last. Pathos is the 4th one since Christmas.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing an issue with your Xbox wireless controllers. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care






