Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 35611 reviews
(35,611 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
Xbox Controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO-SO BECAUSEi only had my xbox controller for about six to nine months then it BROKE AFTER 9 MONTHS'
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Sport Red
I would recommend this to a friendRated 3 out of 5 stars
Controller has drift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is only 1 month old and I noticed that when I set the controller down the character will walk on it's own. I have had remote's do this but not this soon.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry to hear that there's an issue with the thumbstick on your new Xbox wireless controller. We recommend troubleshooting the issue with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Was smooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But bluetooth was weak while I play many times cut signal and that's a no way go back to wireless wired all time
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray and Green
I would recommend this to a friendRated 3 out of 5 stars
Too dark of a color, but I guess this works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is much darker than the light blue color the product is portrayed as...
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Blue
I would recommend this to a friendRated 1 out of 5 stars
Garbage controllers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't care what anyone says in their reviews, this controller (like every other Xbox controller) I've ever used is trash. I literally may be on my 15th controller and the left analog stick always shorts out when going in the right direction. I only play one game (Madden) and I'm not heavy handed. I may play about 5-7 games per week. I've even purposely nursed the right side (which can become pretty predictable in competitive Madden) because I've had this issue so many times. Hate to say it but Xbox makes the worst controller of any console ever. I've tried so many different ones. Maybe my next one should be a cheap wired controller,or it's time to switch to Playstation.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray/Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Crap for your Dollar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The latest controllers are junk. I have been through four controllers in a year and I don’t play 24/7. I work full time. This one just went over the 30 day warranty and already keeps disconnecting constantly. They’re making these things cheaper and cheaper.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
No, I would not recommend this to a friendRated 1 out of 5 stars
New and won't synch/connect to the console.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is specifically for Wireless Controller for Xbox - - Patrol Tech Special Edition my son (12) likes the look of this controller but out of the box it won't sync to the Xbox One console so not usable at all. I bought this for my son as one of his Christmas presents. I bought it on sale for $20 off the regular price and we want an even exchange because we like this style. I hope Best Bust will honor the even exchange for the same controller because the price has been increased. This is they day after Christmas.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition
No, I would not recommend this to a friendRated 2 out of 5 stars
Came broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The middle Home button came broken so I have to press it hard in order for it to work and the right trigger also fake broken only works when it feels like it
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition
No, I would not recommend this to a friendRated 1 out of 5 stars
Had 3rd party controllers work better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a genuine Microsoft product and the left stick drift to the left straight out of the box. this is a common problem with pretty much every Xbox one controller. Microsoft needs to get their ship together get it all together put it in a box and sell it at the ship store. I'm really considering getting rid of my Xbox and getting a PlayStation instead
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the left thumbstick on your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, every Xbox wireless controller comes with a 90-day limited manufacturer's warranty so we urge you to contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller after the one that came with my console began to be a little faulty. I really like the design and the subtleties that Microsoft added to the controller. The joysticks have a rubber coating on them that helps your finger tips get a better grip. The back of the controller has an area that allows for your hand to get better grip of the unit itself, think grip tape for your hands. They are little differences that really make the controller feel a little more premium compared to the one the Xbox came with. I have been using it for about a month now, and I can honestly say I love this thing!
This review is from Microsoft - Xbox Wireless Controller - Volcano Shadow Special Edition
I would recommend this to a friendRated 1 out of 5 stars
Warranty replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy this controller as a warranty Replacement and now much wait 60 days to be reimbursed. Box was damaged.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
No, I would not recommend this to a friendRated 5 out of 5 stars
If you don't throw it, it'll last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller back in November back in 2019 and it still works perfectly to this day. I've played a lot of games with it and honestly, I'm shocked as this is the first time a controller of mine has lasted this long without any issues.
This review is from Microsoft - Wireless Controller for Xbox One and Windows 10 - Phantom White Special Edition
I would recommend this to a friendRated 5 out of 5 stars
Great controller!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life! Easy to use! Incredibly durable. I use it every day and I’ve had it for over a year and still works like brand new. Highly recommend.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray/Blue
I would recommend this to a friendRated 5 out of 5 stars
Good comfort and grip. Light Weight. Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned an Elite Controller for 1 year and 10 months and returned it on my replacement plan because the control sticks became very sloppy as well as connection and stick input issues. I tried the back paddles on the Elite, but never got comfortable with them and ended up not using them. After returning my Elite, I purchased the Patrol Tech Special Edition because I wanted to get back to a basic controller that would do what I need at 1/3rd the cost and hopefully with more reliability. I chose the Patrol Tech over other offerings primarily because of the rubber grip areas on the back side of the controller. The standard controller is a little slippery on all surfaces, while the Patrol Tech provides a much more comfortable and secure grip. Secondly, I like the controllers color and graphics. Having used it now, I like going back to a much lighter controller compared to the Elite, and I find it to be responsive and comfortable when gaming for hours at a time. There are plenty of choices out there, but for me it really came down to the extra comfort and grip provided with this controller.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 black ones already. So is nice to have the option of having a light one. It's really nice as a great feel to it so as not easily to slip out of your hands. Also comes with 2 batteries. And really simple to program.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friendRated 5 out of 5 stars
Very nice controller!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this style! It's sleek new design with the rubberized grips brings comfort to gamers who enjoy playing for long periods of time (or short ones!). It comes in various colors. Best controller I've ever handled...
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition
I would recommend this to a friendRated 5 out of 5 stars
Quality Themed Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is easily the best Microsoft controller for someone who like Minecraft. I got this for my gf because she loves Minecraft and the quality is above you standard Xbox controller, not as high as the Elite controller and the price reflects that. Lots of little details you can't even see from the box, like the TNT on the opening for the controller.
This review is from Microsoft - Xbox Wireless Controller - Minecraft Creeper
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this controller's design. It is extremely functional and durable. In my opinion it is by far the most comfortable controller on the market to date.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What you see is what you get. It is a very bright white. Easy to connect to the Xbox. I like it better than the Xbox 360 controllers.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friendRated 4 out of 5 stars
I don't even own an Xbox One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the summary/title states, I don't own an Xbox One, though I am starting to consider purchasing one. The last three consoles I have owned are a Wii U, Wii, and Gamecube to give you a hint as to my preferences. To that point, I bought this controller because I wanted to use it to play No Man's Sky on a Windows 10 laptop, and also some games that support a paired controller on my Surface 3. I was actually seriously considering getting the Wii U Pro controller, as I had read that you MIGHT be able to pair it with your PC, and I could then also use it with my Wii U, but after reading more on that process, I felt it was too uncertain that I would be successful. Conversely, I wondered if it was really as easy to pair this controller as they say it is, and I have to give them credit - it really is. You have to connect it via USB the first time, using a cable that has microUSB on the controller end (luckily my Surface 3 came with one for charging), but after that it will be able to pair wirelessly with relatively no problem. I've had some instances where the controller loses connectivity mid-play in the past, but I believe a driver update rectified those issues. As for the controller itself, it is a quality product. It feels sturdy, the buttons and sticks have an adequate amount of resistance, and the materials feel premium. The back has a texture that, while ergonomically pleasant, will also assist in making sure it doesn't slip out of your hands during particularly intense play. It also looks really classy in white, though there is reason for concern - over time dirt and grime could affect that gleaming body, or the color could yellow down the line. Time will tell, it hasn't really been available long enough for something like that to become evident. Again, the quality of the plastic makes me feel like this won't happen, but it's worth a mention as a possibility. Cleaning the front portion should be pretty simple, though the textured back could cause more dirt to build up without routine, and thorough, cleaning, depending on how often you use it. Battery life seems to be incredibly good. I will admit that I don't use this controller as often as others might, but it seems ready to rock any time I pick it up. I've had mine since mid-August and I don't think I've changed the batteries yet. In conclusion, if you're looking for a second controller for your brand new Xbox One S, this is a no-brainer, but if you're looking for a high-quality controller to use with a Windows 10 PC or tablet, you should seriously consider purchasing this item, I seriously doubt you will be disappointed.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friend






