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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 35,609 reviews
  • Rated 5 out of 5 stars

    A fine Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement controller works like the one that came with the Xbox. It paired easily and the various controls are as responsive as you would expect. Great controller for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for friend's Birthday gift. He loves it and is having fun. Good product that would highly recommend Excellent price and they always check to make sure it is the cheapest price at the time of sale.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sharon,

      Thank you for recommending this Xbox One wireless controller! It sounds like a great gift for your friend, and we hope he continues to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Working very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Worked right away. Good quality materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, gorgeous color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is top notch, love how it feels. The color is gorgeous and friends love seeing it. I would recommend to anyone who loves that ghost fading white style. Not cheap, high price is my only CON

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jose,

      Thank you for recommending the Phantom White Xbox wireless controller to others! It's great to hear that you and your friends love its cool design and color, as well as its comfortable feel. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like these new white controllers. Feel cheap and response sucks. Prefer original black controllers

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, good grips, good controller to have ..

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good and I have not yet used but those are good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Xbox 1 S Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a package deal with console for Christmas. Works fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Hasn't broke yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two other controllers broke before i bought this one. It's held up so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace old one. It does what its supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my daughter has been using it for about 4 months now and I don't have any complaints. That must mean its good. Because believe me, if it sucked I would have heard about it already.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      In this case, no news is good news! We're delighted that your daughter is enjoying her new Xbox wireless controller. It's great to hear that it's working well for her; we hope she continues to have a lot more fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Great color. ........ .. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son, like most 10 year olds, takes his gaming serious. So like any serious gamer he wanted to upgrade his remote from the stock XBOX remote. He loves it and claims he has better control now.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard xbox one controller with a really nice color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It controlled the Xbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it should. If you have friends buy 2 or 3.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the quality of Microsoft products and this lives up to their standards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, Best Buy has great products as this controller. They also have great customer service. I felt impressed with their knowledge and how helpful the staff was in this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good connectivity and battery life. Love not being to the console

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as additional controller for daughters X-Box, love the BB color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to take advantage of Xbox Game Pass and the ability to play on my phone/tablet. Not to mention, it can serve as a back up for when relatives are visiting.

    I would recommend this to a friend