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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1003 Showing 20,041-20,060 of 35,609 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    what goes wrong with having a different color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color with my Xbox one controller. It gives a different style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love this controller. The Bluetooth technology on them is awesome, and the rubberized grips make my gameplay a ton better. This is a must for all Xbox gamers looking to enhance their gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall great controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a young gamer to learn the how to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is nice and setting up with XBox One is extremely fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Color Scheme

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller, so I looked at this one. Got it on sale. Love the color scheme and the grips. You know what to expect from an Xbox controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It allows me to play Madden with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worked great would buy again totally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Controller w/ Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller (for me) was part of an awesome bundle. 1 TB console (w/ controller), extra controller (the one being reviewed), AND 3 months of Xbox Live. I searched numerous sites/retailers and this was the best bundle available.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Controller works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as expected charges quickly..nice to have a color choice

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    it is blue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should, just wanted a blue one. and it is blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller with grips. I wasn’t a fan of the color red but it’s all they had. I make sure to always buy the warranty because after a few months of grinding a button/thumb stick wears out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish the quality was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left joystick breaks on every single controller. The Elite controller was great until that also broke.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    great for athletic sport games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is comfortable to use with its rubberized grips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandson, he enjoys it. Likes the wireless feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wreless Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers a variety of great controllers and they do go on sale: highly recommend: Microsoft - Wireless Controller for Xbox One and Windows 10 - Phantom Black Special Edition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from original controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller to replace the original that came with my Xbox One. I use to have to use the adapter, so I like the 3.5 mm being put directly into the controller. The overall texture of the controller is very nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This is my second pair. My son has one as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Microsoft - wireless controller for Xbox one as a gift for my nephews and they love it. So far it has worked as promise which is the best part of the product in my opinion

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      A brand new Xbox wireless controller sounds like a great gift for your nephews! We're delighted that it's working well for them. Thank you for sharing your experience; we hope they continue to have a great time with their new Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Still the Best Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBox still has the best controller and this didn't disappoint as expected. For the first time, I also connected to my PC via Bluetooth and that worked amazing as well for PC games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extra controller when I bought an Xbox One. Would recommend getting the rechargeable battery packs as it does eat up double A batteries quite fast. We don't use this much for gaming either.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brian,

      We're glad that you're enjoying your new Xbox wireless controller! Thank you for recommending getting a rechargeable battery pack as well. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft