Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 35611 reviews
(35,611 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what you need it to. Glad I got it when I did, because my original control is falling apart due to dogs knocking it off the couch or table all the time. Will definitely be getting another soon!
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friendRated 5 out of 5 stars
my son loves it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son loves this controller. his favorite color is blue and it's his favorite shade. I think xbox controllers are so over priced but that's why I get the protection plans lol
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray/Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to operate. Kids chose and like it. Recommend the product.
I would recommend this to a friend - Pros mentioned:Color
Rated 4 out of 5 stars
great for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love that the control is white and its distigush the black one
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Great for Minecraft fans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for our son for Christmas and he loves it!
This review is from Microsoft - Xbox Wireless Controller - Minecraft Creeper
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
very convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good for little space in my room easy hook up thumbs up
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
For 14 year old son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had since October, he is still happy with it.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friend - Pros mentioned:Grip
Rated 4 out of 5 stars
Good pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice grip looks cool a little expensive in my opinion
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Gray and Green
I would recommend this to a friend Rated 5 out of 5 stars
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews as the were all positive. Coupling that with this controller being the default controller for the Xbox One S, I went ahead and purchased it. No issues and I will probably end up buying a third one.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friendRated 5 out of 5 stars
Great second controller for the children
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my grandson as a second controller for their Xbox system - his older brother had one and he wanted his own. They come in different colors, which is nice to keep them separate for the two grandsons!
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Blue
I would recommend this to a friendRated 5 out of 5 stars
Good controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this comtrol to specifically use on my pc laptop it works great no flaws same as playing on an Xbox one I love the fit of this controller on my hands its great
This review is from Microsoft - Wireless Controller for Xbox One and Windows 10 - Epic Purple Special Edition
I would recommend this to a friendRated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works for all my gaming needs its great.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition
I would recommend this to a friendRated 5 out of 5 stars
Good controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased item for bluetooth use. Had a little trouble setting up, but after a tweak on my PCU, item installed fine. Haven't had any other issues and have been using the item non-stop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying the built-in Bluetooth support of your new Xbox wireless controller. If you happen to have any more issues connecting it to your Windows 10 device, please go here: https://aka.ms/AA4w9l7
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
A great controller that just works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this FREE with the purchase of a new Xbox One X over BF and I love it. With the black one I already get with my console, I have a different color for my son who also enjoys gaming with me.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works on TV google as well! We play X-box fir hours.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friend Rated 5 out of 5 stars
Good value
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a controller for Xbox it works very good it does everything it’s supposed to do if your kids are on it 24 seven it’ll wear out in a couple years good value
This review is from Microsoft - Wireless Controller for Xbox One and Windows 10 - Phantom Black Special Edition
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up for my kid brother it it excatly what he wanted.
I would recommend this to a friend Rated 4 out of 5 stars
Best color available
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing a few different colors of Xbox one controllers I have found that unfortunately the colored ones are made cheaper than the regular white or black. They are lighter, and their home buttons float in the housing and get stuck. With that said, it works fine and the color looks great.
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Blue
I would recommend this to a friendRated 5 out of 5 stars
Loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new remote during Covid-19 the remote was the basic and white Xbox remote , I ordered online and went to pick it up . It works perfect and haven’t had any issues .
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jane,
It's wonderful to hear that you're loving your new Xbox wireless controller. We're glad that it was easy to order and pick up from Best Buy, too. Thank you for sharing your experience, and we hope that it helps you have fun while staying safe and healthy at home.
Happy gaming,
Chuck
Xbox Customer Care
Rated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was very helpful and friendly. We got XBOX exchanged right away after we explained the situation. We are all satisfied. Definitely we will recommend The Best Buy to our friends and relatives. We surely will go to the Best Buy to shop for more stuff in the future
This review is from Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Patrol Tech Special Edition
I would recommend this to a friend






