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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1021 Showing 20,401-20,420 of 35,609 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what you need it to. Glad I got it when I did, because my original control is falling apart due to dogs knocking it off the couch or table all the time. Will definitely be getting another soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my son loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves this controller. his favorite color is blue and it's his favorite shade. I think xbox controllers are so over priced but that's why I get the protection plans lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to operate. Kids chose and like it. Recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that the control is white and its distigush the black one

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great for Minecraft fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our son for Christmas and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for little space in my room easy hook up thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    For 14 year old son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had since October, he is still happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Good pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grip looks cool a little expensive in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews as the were all positive. Coupling that with this controller being the default controller for the Xbox One S, I went ahead and purchased it. No issues and I will probably end up buying a third one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second controller for the children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grandson as a second controller for their Xbox system - his older brother had one and he wanted his own. They come in different colors, which is nice to keep them separate for the two grandsons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this comtrol to specifically use on my pc laptop it works great no flaws same as playing on an Xbox one I love the fit of this controller on my hands its great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works for all my gaming needs its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item for bluetooth use. Had a little trouble setting up, but after a tweak on my PCU, item installed fine. Haven't had any other issues and have been using the item non-stop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the built-in Bluetooth support of your new Xbox wireless controller. If you happen to have any more issues connecting it to your Windows 10 device, please go here: https://aka.ms/AA4w9l7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A great controller that just works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this FREE with the purchase of a new Xbox One X over BF and I love it. With the black one I already get with my console, I have a different color for my son who also enjoys gaming with me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works on TV google as well! We play X-box fir hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a controller for Xbox it works very good it does everything it’s supposed to do if your kids are on it 24 seven it’ll wear out in a couple years good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my kid brother it it excatly what he wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best color available

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a few different colors of Xbox one controllers I have found that unfortunately the colored ones are made cheaper than the regular white or black. They are lighter, and their home buttons float in the housing and get stuck. With that said, it works fine and the color looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new remote during Covid-19 the remote was the basic and white Xbox remote , I ordered online and went to pick it up . It works perfect and haven’t had any issues .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jane,

      It's wonderful to hear that you're loving your new Xbox wireless controller. We're glad that it was easy to order and pick up from Best Buy, too. Thank you for sharing your experience, and we hope that it helps you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very helpful and friendly. We got XBOX exchanged right away after we explained the situation. We are all satisfied. Definitely we will recommend The Best Buy to our friends and relatives. We surely will go to the Best Buy to shop for more stuff in the future

    I would recommend this to a friend