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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1034 Showing 20,661-20,680 of 35,609 reviews
  • Rated 5 out of 5 stars

    This feels different.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texture is a cool improvement. For someone that was a bit more intense with their gaming or just naturally afflicted with sweaty palms this would be awesome. For me it's blue and that's pretty sweet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great build quality, now with Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is just slightly more refined and has a great textured matte finish similar to the PS4 controller. Sharp edges have been smoothed out and the bumpers feel much better than a launch controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading photo and problematic controls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color seems far more vibrant on the website than in person. In reality, the grey/blue is a dark grey and a very light baby blue shade. It's ok, but not why I actually bought it. And even after doing the firmware update for the controller, it still seems to be fighting me to do what I tell it, even when it's plugged in and not relying on the wireless signal. I have to give it the same command three or four times on my home screen and I notice a lag in the little bit of gaming I've done with it. Going to give it another chance but it could be defective. My original controller, bought with the console years ago, doesn't give me this much trouble. Kind of frustrating a brand new one even after updating the firmware, has issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller with Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox controller! I wanted one to use as a Bluetooth controller for my Samsung Galaxy Tab S7+. Works great and I couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One (S) Controller is an excellent wireless controller that's perfect for gaming without any strains to the hand. The only issue I have had is after some time, the battery connectors will wear out and lose connections hence the replacement. It still works with the USB cable plugged in but otherwise has great controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary because of new headsets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I discovered that I had to buy a new controller since the one that originally came with my XBox One doesn't have a 3.5mm jack for non-basic Microsoft headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox One controller improves on the original Xbox One controller by adding a standard headphone jack and bluetooth support for PC use. If you need a new Xbox One controller, this is the one to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this , I have been using the og controller that I got with my Xbox one first day edition . So like 7 years . This feels great and very responsive .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Good bass for the size startup and charging are simple. The only issue is that sometimes the left earbud will stop playing then about 10 seconds later the right one reboots. This happens a few times a day. Also I have found that they make my ears a bit sore unless I wear them often to get used to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 is better than 1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was awarded to me under a special promotion when purchasing the XBox 1X which is an excellent 4K player. This controller allows me to play with others and operate the 4K player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is pretty easy to use to remote the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great on the xbox and windows 10, I love the little extra grip texture they added. Have had no problems with these controllers anytime I get them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to finally replace my original xbox one controller. This one works, but it doesn't feel as solid as the original. Also, the A button is a bit goofy from time to time by either not registering a press or registering two presses. I do like the texturing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an updated controller with a 3.5 mm jack and this did the trick. Can’t go wrong with Xbox product. Wouldn’t purchase any off brand controllers personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite color for my favorite system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue is my favorite color! And I got this bad boy because why not goes with the red one and now I can have someone have the Red and Blue controller when me and boys are playing UFC 3!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Franky,

      Thank you for sharing your thoughts on your new Xbox Wireless Controller. Having two different color controllers on hand is a great suggestion for keeping track of who gets to play with which controller. We're glad that you were able to get one in your favorite color, too. Hope you have a great time with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should work. It def gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my daughter because her old wired controller messed up. She loves it, the controller is smooth and comes with batteries so you don’t have to buy any.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      A brand-new Xbox wireless controller sounds like a wonderful gift for your daughter! We're glad to hear that she loves it, and we hope she gets a lot of use out of this Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great wireless controller for Xbox one lover’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems like I had with the other controller.like not being able to control what ever I was trying to do it would have a mind of its own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an easy buy when purchasing anything from Best buy it could be in store or online they are usually on top of their game and enjoyable products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal price, happy to see bestbuy still open with is curdside pick up during quarantine . Amazon take too long to deliver during that April ( quarantine month)

    I would recommend this to a friend