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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1051 Showing 21,001-21,020 of 35,609 reviews
  • Rated 5 out of 5 stars

    Game on!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of these to go with the new Madden Game we bought for our son during the Pandemic. Works great, at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller! I use it on my Gaming laptop and it runs so smooth. The grips on the back work nice specially if you have sweaty hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stock up on batteries

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote but I don’t agree with having to purchase batteries or just get the rechargeable one. No need for the extra cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated these a four because my thumb sticks always come off and it’s way overpriced for a controller these days. The audio turns off by itself with the mic so chat sucks. I really don’t care about charging but they could fix that too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Xbox and PC. Bought 2 and have no issues with either in past 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Skin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller skin for Xbox, was sad to let her go but it broke fortunately I had warranty and grabbed a new one at no extra cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is cool. I like that the pad brings me back to NES days (none of those wobbly doohickeys for me). The thing eats batteries like a beast though. I’ve had to replace every two weeks with moderate use which is dumb and expensive but whatevs. More reason to invest in rechargeables.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Wireless Controller! For heavy gaming, we definitely recommend investing in a rechargeable battery such as the Xbox Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be recharged in fewer than four hours. You can find it on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy with Xbox bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wireless controller for my grandson to have an extra controller. He loves having two controllers now in which he can charge one while playing with other controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son Loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote for my son. He lobes the look of it rather than the plain remote that comes with the system. He uses it all the time and has no complaints about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New color, better texture than OEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw a few of these on the shelf at my local store and decided to give one a shot. Got home and popped in the included batteries. Pairing with the system is easy. The texture on this controller feels better and easier to grip than OEM controllers. My only issue is the left trigger binding a bit once depressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You always need a 2nd controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and I love playing games together so a 2nd controller was a must. The only issue is that the port for the headset gets damaged easily and stops working. Remember that you likely have a warranty still so don't try to repair it yourself contact Microsoft and get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy saves the day.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to pick up a controller for a birthday gift. Best Buy was the only store that had the glacier white controller in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid says it is AWESOME...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid wanted it so he got it.. Ordered two, incase he wants to battle with a friend or just breaks it from too much gaming.. He LOVES it... And cool graphics too on it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use for both pc and xbox.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller for my xbox and my pc's. although if you pc don't have Bluetooth then the controller will stink for you cuz the cored is short lol

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how easy the Xbox wireless controller is to use with both Xbox One and Windows 10 PCs. There's some good news to share, too! When used wired, the controller is compatible with any standard micro USB cable so it's easy to replace with a longer one if desired. We hope you have a lot of fun with your new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new controller so we bought 2 since he seems to wear them out so quickly. He is very happy with them and now can play his dad or me on his games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best you can feel everything the vibrations are perfect and the joy cons are perfect everything is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the pricetag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked how much it cost to buy into a game console ecosystem but i needed an extra controller and really liked the color scheme. The controller works well after a couple months I'm just a little worried about the headphone jack which seems to have become slightly loose.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      We're glad that you're enjoying your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if you do run into an issue with the audio jack during this period we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    No surprises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works exactly like it should. Its just a different color than the one that came with the system. Same ports, same function, easier to find in a dark room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Literally the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a PC? Have an Xbox One? You have literally no excuse NOT to buy this right this minute. Do it. Do it right now. ... Why are you still reading? Did you buy it already?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller for my Xbox One, this controller is great, and I like that it has Bluetooth, so it can be connected to a PC as well.

    I would recommend this to a friend