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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1056 Showing 21,101-21,120 of 35,609 reviews
  • Rated 5 out of 5 stars

    Nothing new, but feels great coming out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had numerous controllers, and I just had to replace one iIve had over 5 years. Nothing different from the older one, except it's brand new. Comes with 2 AA batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable versatile remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller I currently using it in my laptop as well as an additional remote for nvidoa shield tv. Can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another controller my other two have had the left joystick fade upward. Made sure to buy Best Buy's protection for this just in case this controller acts how the other two have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but I love Sony Play station!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking console. Looks like a decorative piece and I love playing for a racing games. However I love Sony PlayStation much than Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.Thomas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product to everyone it holds a high quality performance. I Would definitely recommend to purchase this product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks and feels great. Like the texture handle part better than the rubber grips since my rubber grips started coming use after some use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I liked the color and grip textures that the controller comes with. It is rugged for good game play and is very aesthetic as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my honest opinion,which has nothing to do with best buy.. Always a great visit when go to best buy. The issue I have with the controller is xbox went very cheap on these and to be honest they dont last very long at all... Usually good for 3 or 4 months. I did watch on youtube a video about this controller and what to do when the problems start.... now myself it would last 4 ever but I dont play my son although lives on it... I think they should fix the issues.. it seems like I'm constantly buying new ones. Since last xmas in 2017 I've. Bought at the least 5 to 6 controllers. Went from this one which normally runs $70 to buying ones for $20... seemed to last the same amount of time..... I would recommend only because it's one a the better ones they make

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you've been experiencing issues with your Xbox wireless controllers. Every controller comes with a 90-day limited warranty so if you start to have a problem with it during this time, please reach out to Xbox Support for assistance. They can be reached here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the controller online it was ready for pickup in one hour. That was perfect for me so back to game time for me and my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my son. he loves the headset. he does gaming with people everywhere. he can talk with them, plus I do not have to listen to the game being played. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright i just wish xbox would make there controls rechargeable and didnt have to buy rechargeable battery packs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's blue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free controller. Still out on the shade of blue, it tends to stand out in a crowded gaming shelf. Not sure if I like the new controller design compared to the original. The textured back is nice but to me the one piece front (around the Xbox home button) looks a little cheaper than the originals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, ended up liking it myself! No complaints from my gamer either. Still in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, Ergonomic and Ligjt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller by far across all the different gaming platforms. The design is well thought out and as such allows hours of enjoyment while maintaining a comforting feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have em

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through several controllers. But it has nothing to do with the build quality. Madden and 2k should be replacing these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two is better then one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always seems like this game consoles should have 2 controllers. I like the weight a fell of this compared to the PS3, though I like the PS3 recharging ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Build

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with Xbox One X and my Windows 10 laptop. Good quality feel and build. Same price as most places but still overpriced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I over used my old one and this was great replacement to continue my gaming. The controls work great and the setup is great for my reflexes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller feels good in the hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox remote is great it feels good in the hand the Bluetooth range is very farbest of all I can plug in any headphones for stereo sound highly recommended

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying the comfortable feel and convenience of your new Xbox wireless controller. Thank you for recommending it, and we hope you get a lot of use out of your controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are some of the greatest controllers that were made for gaming. The xbox is one of my favorite systems and this controller works fantastically.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that Xbox wireless controllers are your favorite for gaming. It's great to hear that it's working well for you, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft