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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1067 Showing 21,321-21,340 of 35,609 reviews
  • Rated 5 out of 5 stars

    xbox wireless controller-patrol tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son - is 11 and has smaller hands - he says its a little smaller and easier for him to use. He likes the grips as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you'd expect for a OEM controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels good in the hands, has good vibration motors, and has a premium build, would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old version but great model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one controller design is the best and comfort is the best. The black one has not received the current updates of grip and material so it’s not a Great choice over the current color releases but it’s a tried and true product. Can’t go wrong.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfort and design of your new Xbox wireless controller. We're glad that it's a good fit for you, and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    This control was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature is the grips on each side of the handles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller and it works. Good replacement for the one that broke after extensive use. I like the different colors so we can tell who's controller is who's!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hold and very user friendly. Only complaint would be -lack of rapid fire action on some of the old school video games, really miss that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for cheaper than others around black Friday. Sure it's not a special color or something like that but it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller so my son would have a extra one to play with friends on his Xbox one,they have been using it for 2 months with no issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how well your new Xbox wireless controller is working out for your son. It's great to hear that he's having no issues with it, and we hope he continues to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Its a controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it on sale for less than a regular controller. It works just like the other ones and looks pretty neat too. Get one if its on sale... Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for being in stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went everywhere looking for a controller during Covid-19. Best Buy has this controller and delivered it to my super happy 7 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for intermediate to great players

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the controller for my nephew and he really loves it. I've never played a video game and now I want to learn to play. I'm 59 years old.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much your nephew is enjoying his new Xbox wireless controller! It's never too late to start gaming, too. If you're new to the world of Xbox, we recommend trying a subscription to Xbox Game Pass. It gives you access to 100+ great Xbox games covering all genres and tastes, including brand-new Xbox exclusives such as Gears 5 and Crackdown 3. We hope you'll give it a go!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft - Wireless Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - White

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect over other brands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine was a replacement for my son's xbox. Old one wore out and and didn't work all the time, it was about 2 years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than first gen controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller better than the old version of controllers. I dont understand why when i first synced it it asked to update why did the controller need to be updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in The Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing better than the original Xbox one controller. There are tons on knockoffs that are cheaper but they are definitely a good as the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, I like the looks and the comfort. It is just a regular xbox box one controller with a different look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Connected right away to my X-Box and have had no problems since I bought it. It was exactly what I was looking for in a controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have second controller! Kids love it!! They play with the Xbox every day. Will probably get a few more controllers for when they have friends over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second game controller is a nessecity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game only game with one so I purchased this to have two. I went with the black so we could keep the two apart as the one that came with the game is white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An xbox standard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft wireless controller is as advertised. I would recommend getting the branded controller and steering clear of knockoffs.

    I would recommend this to a friend