Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Perfect addition to the XBox "S".
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very please with the purchase of this controller. It was on sale for $20 with the purchase of the Xbox "S" bundle at Best Buy. How can you have only one controller?!
I would recommend this to a friendXbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Xbox One and needed a new wireless controller. Beat Buy had the best selection of colors and options. Thank you!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Steve,
Thanks for sharing. We are happy to hear that you are enjoying your wireless controller. Wishing you happy gaming!
Cheers,
Kiernan
Xbox Customer Care
Cool controller!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was torn between this one and the red Xbox controller. Went with this one and it was well worth it. The see through cover is so cool.
I would recommend this to a friendNice controller..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ocean Shadow Special Edition controller is a awesome looking controller that the kids love. With the warranty you can't go wrong. Replacement for 2 years wow..
I would recommend this to a friendGreat controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you purchase an Xbox - you are going to need more than the one controller that comes with the system. This one was the generic white color but does the job!
I would recommend this to a friendThe BEST by far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a long-time gamer and joy-stick tester, I couldn't be happier with my purchase. Definitely out-performs my previous controllers, and the COOL-FACTOR is off the charts!
I would recommend this to a friendGreat Contoller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller as a gift for my son. It's the same one that came with his Xbox One. I wish the battery life was better, but the controller works great.
I would recommend this to a friendGreat controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, what can I say other than we go through many controllers. I wish they make it sturdier since kids use them up and put them to use to their maximum potential. Wish the cost was less but considering Best Buy has the best price.
I would recommend this to a friendPurchased for Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to find a Bluetooth controller for my PC and my newly obtained Oculus GO. Works really well and since I was already familiar with the controller layout.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad to hear that your new Xbox Wireless Controller is a success! And thanks for calling out how well it works via Bluetooth with a Windows 10 PC. Hope you get a lot of fun out of it!
Happy gaming,
Chuck
Xbox Customer Care
More comfortable than series X
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.True XBOX One controller, much more comfortable than the new controllers for the series X if you have larger hands.
I would recommend this to a friendNice controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little bigger than the 360, which is an issue for my gf but not for me. Just keep that in mind. New batteries make controller last for 2 weeks.
I would recommend this to a friendLike these more than Playstation controllers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why I like these more. Maybe because they are a bit heftier. Bought it so I could play some games with my son. Seems like so many games are single player though.
I would recommend this to a friendGood Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble w/the buttons sticking on my current controller so I bought the Playerunknown's Battlegrounds controller. Love the graphics on it.
I would recommend this to a friendDoes what we need it to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints or issues so far m. Just a suggestion that the controller should come with the rechargeable battery pack instead of the replaceable one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox wireless controller. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life and can be fully recharged in just under four hours. For more information on it, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Love a new controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old controller does not have the port needed for my headphones. I got this one and as always, I love a new controller since the buttons are not worn.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with no issues. Wish I would have got black though because the white is hard to keep clean of dirt the in the cracks
I would recommend this to a friendMy son loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son needed a new controller so I bought this one for his birthday and he is so happy; he can now connect it to his iPad :D
I would recommend this to a friendBest controller for the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace my controller. Thought about going with an off brand to save some money. Then I realized you get what you pay for...check the reviews.
I would recommend this to a friendGreat for gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft - Phantom Black wireless controller looks great, functions well, and stereo sound is good. I would buy this wireless controller again.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying the cool design and performance of your new Xbox wireless controller! Thank you for sharing that you'd buy it again, though we hope you get a lot of use out of this one first. (Or maybe grab a second one for family and friends!)
Happy gaming,
Chuck
Xbox Customer Care
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. To me this is a step down for an elite controller. Will definitely buy another one to replace my original controllers.
I would recommend this to a friend