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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1088 Showing 21,741-21,760 of 35,609 reviews
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Bluetooth controller for my gaming pc. This controller was perfect since I have a black and white theme setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact you price match on line products.i like the idea of someone to talk to and sample products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately did not get this item on sale, but so far so good. Would purchase the protection its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems much sturdier than the one that came with the game system. I am happy with the customer service that i recieved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty big fan of the 3.5 mm headphone jack. This has saved me from spending more on buying an adapter for my headset. Awesome product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox wireless controller, especially its built-in 3.5mm stereo headset jack. Thanks for sharing your thoughts, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coloring of this controller. The weight of the controller seems a little lighter then my previous controller, but that's not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great XBox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the same great features and functions of the XBox One controllers, but adds Bluetooth capability for headphones. Good for Xbox One and One S users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting to get a good deal on a second controller and have been very happy with the open box controller. No issues with the buttons or stick movements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good - so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several of these controllers, and they work good except on my old ones the thubsticks start to drag to one side over time. Likely due to abuse, but maybe this new one will go without this problem - been only six months so far..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting new Xbox controllers from Microsoft. The controller works well with everything except old headset with out the adapter. The headset seems to interfere with the controller signal or vice versa, I'm not really sure. Other than that works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of xbox & m it Microsoft has improved with making there controllers smaller but I had to replace both controllers because they wore out faster then usual. Hope I dont have the same problem with thia controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 2nd remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to believe they still make wired remotes in this day and time. Game system should come with 2. Happy with remote, just not happy with market strategy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but a great controller for Xbox One. No real surprises. I do like the slight texture on the handles, which my older controllers didn't have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Standard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good thing about this, was it was on sale! Considering we usually buy 2-3 a year. Does not matter where you purchase them from something always seems to break on these, very pleased when we can find them for $30.00.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Heather,

      We're glad that you got a good deal on your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so, while we don't anticipate you having any issues with it, we recommend contacting Xbox Support for assistance if you experience a problem: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Natural fit, great for long gaming sessions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very ergonomic design, both the shape and the button layout make it comfortable and natural to play games for long periods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get original Microsoft controllers the other ones never last. This is special edition so my kids won’t say urs theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox 2nd best controller and with Best Buy 2 year warranty no questions for only 12 bucks definitely worth it with my 2 yr running around breaking stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great xbox controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really well made controller. Has a sturdy and weighted feel to it. Great for gamers who want that special "my" controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this special edition controller. Makes me want to get the other 2 special editions as well. Highly recommend, good grips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife is going to love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an interesting show lots of nuances and twists to the plot. Keeps you interested and alert. My wife enjoyed this immensely along with many other shows.

    I would recommend this to a friend