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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1094 Showing 21,861-21,880 of 35,609 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek style on this one. A new controller has that great new button feel in your hands for awhile too that I love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during Black Friday for 39.99. Several colors were available. These controllers are the standard by which all other controllers are modeled after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment I put my hands on this controller and started to play, it just felt right. This controller molds to the hands perfectly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear how comfortable your new Phantom Black Xbox wireless controller is for you. Thank you for sharing your experience, and we hope you have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Work as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product, Best Buy price matching makes a difference. The unit sink perfectly with my phone and my Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at a discount when buying a new Xbox. On sale it is a great deal. I just wish the deal had better colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft wireless controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson's favorite color is blue. Had to get it for him. He loves it & the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the controller grips. Comfortable. Says it keeps his hands from getting too sweaty when playing for long periods of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the colors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say? An XBox controller is like all the others - except the color pattern is great! Our son loves his new controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say its an Xbox controller. It looks cool, it feels comfortable in my hands, it is smooth and accurate with responses. I play mainly Call of Duty, and I've been loving how well it works for me while playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as a Christmas present. He loved the style and said the controls are great. Definitely a good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color controllers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just loves this controller! He loves to get different colors of controllers for his Xbox One console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a friend who had an older xbox controller without the jack for headphones and his microphone sucked, so I bought him this one and it works wonders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My grandson liked it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my grandson. He seems to be happy with it. We got the protection plan/tech support with it, but were unable to get through for help. I can't really give a breakdown, because I haven't used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a shocker for us , i bought it because it looked cool , my grandson really loved it said he was saving for one .

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller, poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this controller started having stick drift issues shortly after I purchased it. Before it stopped working, I greatly enjoyed the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Official Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and integrated headset jack is a great upgrade they made to the Xbox series of controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic controller. My son tends to break them by slamming them on the ground, so it’s not the products fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, with a fancy color...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no difference between the red/blue/white/black controllers as far as functionality goes, its just nice to let everyone pick 'their' controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a great controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra grip really does help with keeping your hand from slipping. I would spend the extra 10 bucks and buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that provides a new style to the line of Xbox controllers.

    I would recommend this to a friend