Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the look of this controller!! Hope to be able to see more of these phantom schemes and in different colors!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for letting us know how much you're enjoying the look and feel of your new Phantom Black Xbox wireless controller. If you haven't seen it yet, there's also a Phantom White Xbox wireless controller as well. Discover it at Best Buy here: https://www.bestbuy.com/site/microsoft-xbox-phantom-white-special-edition-wireless-controller-for-pc-xbox-one-xbox-one-s-and-xbox-one-x-white/6326147.p?skuId=6326147
Happy gaming,
Chuck
Xbox Customer Care
Works great for pc/Xbox/android
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The addition of Bluetooth was a great upgrade from the 1st gen version it work on many Bluetooth controller supported devices.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying the built-in Bluetooth support in your new Xbox wireless controller. For information on how to connect to a Windows 10 device via Bluetooth, go here: https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues-windows-10
Happy gaming,
Chuck
Xbox Customer Care
Works Great but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Experience shows these work great however, we find sometimes they don't last long. Have had issues with some of the controls becoming loose and therefore not working properly. We have found purchasing the insurance is a good investment.
I would recommend this to a friend5/5!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great buy. Microsoft has got the controller down to a science. Feels good in the hands !
I would recommend this to a friendXbox one controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this remote for my son and he loves his new remote. I’m glad I ordered it from Best Buy
I would recommend this to a friendWorth owning the console for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller. It's by far my favorite controller for current gen. It's good enough to warrant getting an Xbox for if you're on the fence.
I would recommend this to a friendAwesome Gamepad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful feel, the controls are responsive and comfortable. I use mainly as a gamepad for the PC and I can not imagine using any other controller.
I would recommend this to a friendGreat controller- Real durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller, love the color scheme. I bought this for my 5 year old and he loves it. Dropped it a few times and still works great.
I would recommend this to a friendFantastic addition to my system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the purchase. The product is put together very well. The buttons are responsive and the ergonomics are second to none!
I would recommend this to a friendBest controller available
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller available Because of the build quality and it has rubber grips for sweaty hands.... love it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kevin,
We're thrilled that you're enjoying the durable construction and comfortable feel of your new Sport Red Xbox wireless controller. Thank you for sharing your experience; we hope you have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Best Controller for the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox controller is the best, most comfortable controller out there IMO. Great build quality, responsiveness and great value.
I would recommend this to a friendBeautiful red but I returned it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live the look and feel of the Xbox controller. Then this red! Wow! But I don’t play much anymore and I returned it. Sorry.
I would recommend this to a friendRecommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control the only problem is I wish the joysticks were better made
I would recommend this to a friendNew controller is great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to add another controller to our system for additional friends to use. Would only buy the MS brand.
I would recommend this to a friendWorks as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 or 4 weeks in works exactly as expected. Seems fast and reliable and I love the headphone jack built into the newer controllers now
I would recommend this to a friendGame Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this controller to use for multiplayer games. Controller works great. Feels good and buttons are responsive.
I would recommend this to a friendExcellent Color
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and design, as well as the operation of the controller. The one I received with my Xbox One is going bad after two years of use. I hate the prices Microsoft charges on these things.
I would recommend this to a friendControl freak.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, so far. It took a while to get but that’s the times we’re living in. It’s well made.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying your new controller and everything is running smoothly. Wishing you happy gaming!
Cheers,
Kiernan
Xbox Customer Care
Awesome remote for the system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase my remotes and video games at Best Buy because you always have a wide selection to choose from and always have the best prices
I would recommend this to a friendSweet controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I purchased this remote my Kill/Death ratio has improved considerably. I highly recommend you get this all purpose remote.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad to hear that your new Combat Tech Wireless Controller has already elevated your gaming. Thanks for recommending it, and we hope that your kill/death ratio continues to soar!
Happy gaming,
Chuck
Xbox Customer Care