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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 35,609 reviews
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great controller for great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on black Friday. It’s a solid controller. Feels nice in hand and easily connected to my PC. Really improves the gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this is just your standard Xbox One wireless controller. I've had it about a year now and it is still in great shape. We have a 5 year old so it definitely sees some misuse from time to time and it still performs as well as when we bought it. It is used every day and the thumb sticks still feel very rubbery and grippy with no looseness or stick drift. Would recommend to anyone looking for a new controller for their Xbox One or the new Series X and S because it does work for them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for PC gaming too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my Windows PC and connecting it was super easy. The only downside is that the button letters are dark blue and kinda hard to read. Great battery life and responsiveness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless remote works great. Not having a wire connected makes playing so much easier and more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and solid like all the Microsoft Xbox brand Controllers, but the color option is very unique and got a lot of compliments on it! Good controller would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brian,

      Thank you for recommending your new Xbox Wireless Controller! We're delighted to hear that you get compliments on its cool color combination, too. Hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected. This controller is just like the original but better grip and has bluetooth technology. Connects to Xbox One, PC, and Nvida Shield with no issues!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bryan,

      Thank you for sharing how versatile your new Xbox wireless controller is. In addition to working with the Xbox One family of consoles, it's also compatible with Windows 10 PCs and even some other devices that support Bluetooth. We're glad that you're enjoying it and hope you have a lot of fun with your new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is gorgeous. Standard Xbox one controller, but is in a crimson color on the front and a maroon on the back. Absolutely gorgeous. Feels great, looks great 10/10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ergonomically perfect for the human hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable controller that fits the hand beautifully. Would like to see it be a rechargeable batteries

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Quality

    Rated 5 out of 5 stars

    An Improvement on the original controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these Xbox One S controllers are a straight upgrade of the previous ones. This controller in particular has a nice blue color and a textured back grips for better handling.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Great controller and design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I got xbox one s last year during Black Friday. I liked the color, the design, and the grip it has. Does its purpose for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best there is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has always had great controllers and the original OEM is probably the best quality. Also works with Android so you can play games on your phone with it

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the real deal ultimate controller! I use this controller with the Xbox one s and it runs very smooth. The plastic casing is coated in a grippy, soft texture which adds some comfort when used for a long time. Triggers and joysticks are smooth and silent, and the buttons bounce back in place unlike cheap controllers I have used in the past. It is fast and efficient and is worth the money! Just take note that the X, A, B, and Y buttons are the same color. This might be a little confusing to new users because the regular remote uses colored buttons. That being said, at least they put the traditional colors of the buttons between the X, A, B, and Y buttons for guidance.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience the enhanced comfort and feel of the new Xbox Wireless Controller, featuring a sleek, streamlined design and textured grip. Enjoy custom button mapping and up to twice the wireless range. Plug in any compatible headset with the 3.5mm stereo headset jack. And with Bluetooth® technology, play your favorite games on Windows 10 PCs and tablets.*Button mapping available via Xbox Accessories app for Xbox One and Windows 10. Range compared to previous controllers, using the Xbox One S console. Bluetooth capabilities require Windows 10 devices running the Windows Anniversary Update. Go to xbox.com/xboxone/controller-OS for more information

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red is very solid and vibrant . Great quality and very durable. Already dropped it like 100 times. Still typing to hit 50 characters

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Russ,

      Thank you for sharing your thoughts with us on the Xbox Series S/X Controller. We are so happy that you are enjoying it and its awesome design.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Dig the colors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this stage everyone knows the Xbox controller is a really good controller, and has been improved greatly since the Xbox One launch, with the addition of Bluetoooth, headphone jack, etc. So I won't bore you with tech details. The controller works flawlessly. End of tech review. What drew me to this controller was the color scheme. The dark gray and sort of mint blue are really striking in person, and much nicer than the stock black controller. It may be shallow and superficial, but at the end of the day it's important what your controller looks like. And this one looks amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Andy,

      Thanks for your great assessment of this Xbox wireless controller. It's great to hear that it's working flawlessly for you and that you're a fan of its cool color combination. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a great color! The fact that it looks even better in person is amazing. I also love the feel of it, as it seems I’m more in control of it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and cool blue hue of your new Xbox wireless controller. Thank you for sharing your thoughts and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and feels good in the hand just like the other XBox controllers. I like the "carbon fiber" detail and the soft dark grey blue color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so easy to use and I love that its wireless, so convenient and don't get caught up on cables. Comes with batteries but I suggest buying a battery pack and charger.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent quality and awesome color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this controller for our new Xbox after returning the exact same model in a refurbished version. After the refurbished was a complete flunk since the X button did not work, we went to BestBuy to replace it for the exact same controller, but new. Although pricier and took some time to get to us, it was worth it. Controller works great and is has excellent quality. Also, I have to say that the BestBuy staff was so helpful and friendly, they made the return so easy. They were incredibly knowledgeable, helpful and quick. Love shopping at BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had 2 controllers but this one looked cool and it was on sale. This controller is a little different from my other 2. This controller has rubberized grips and you can plug a headset directly into the controller. My other 2 controllers don't have that. Overall, a good controller.

    I would recommend this to a friend