Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Works fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes become an issue connecting to my Microsoft computer keeps disconnecting which I need to delete and reinstall. But it’s the cheapest solution for video games than buying a new xbox one
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying your Xbox wireless controller for the most part, but sorry that you're experiencing connection issues. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Quality
Wish they were drop proof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller. I hate that they cost so much but they do take a beating. We buy the insurance on all game items as we need to replace them year after year.
I would recommend this to a friend Perfect for a Minecraft Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller for my son, who loves to play minecraft. He loves it. It does exactly what it should so no complaints.
I would recommend this to a friendGreat Buy for a Great Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needing the added controller for my new Xbox S and this was available at a bargain at Best Buy on Thanksgiving night. A perfect catch.
I would recommend this to a friendGreat Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for my daughter, she absolutely loves it and will not use any other controller. Its comfortable!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
What a great gift for your daughter! We're glad that she's loving how comfortable her new Xbox wireless controller is, and hope she continues to have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Must have two controllers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The game system only comes with one so, a second controller is very important. They both charged quickly.
I would recommend this to a friendXbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah my girlfriend picked this up and loves the color . I'm too busy mashing buttons to even realize what color my controller is . Lol
I would recommend this to a friendUpgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a definite upgrade over my previous controller. Smooth joystick and controls. Wireless range is excellent.
I would recommend this to a friendGreat for Gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remotes are still pricey in my opinion, especially considering they break within 3 months. Highly recommended protection plan for this.
I would recommend this to a friendcool color
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the color that thing that i didn't like is that i have to used batteries for it to work.
I would recommend this to a friendIt’s supposed to be the best drift free controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s supposed to be the best drift free controller You can buy, and it seems to be so far so good, and I have a two year warranty though my good friends at Geek Squad just for back up!!
I would recommend this to a friendItem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was very great and would recommend it to anyone who else likes it as much as I do
I would recommend this to a friendGreat for muli-player use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi I’m writing to say that overall I’m very happy with this controller. The only setback is that the battery cover won’t close when using the rechargeable battery, Not a big deal though. Thanks
I would recommend this to a friendJust as good as the one it came with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s what you’d expect. Standard Xbox one controller. It still uses AA batteries, but that’s to be expected.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Billy,
We're glad that you're satisfied with your new Xbox wireless controller. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
Must have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to keep these in the house! Multiple kids and visitors. They work well and a household favorite!
I would recommend this to a friendBlue xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite color is blue and I just bought a Xbox one game console, so I needed this extra controller when my girlfriend comes over.
I would recommend this to a friendWorks as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughters headphones were not working on a used controller, decided to buy a new 1 which corrected the issue .
I would recommend this to a friendLove this controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get all kinds of compliments on this controller from friends and family. They all want one and aks where I got it :)
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that your new Phantom Black Xbox Wireless Controller has been such a conversation-starter. We hope you send your friends to Best Buy to get theirs, and that you enjoy yours for a long time to come.
Happy gaming,
Chuck
Xbox Customer Care
Gamer Controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son needed new Xbox controller. Best Buy online made it easy to acquire at competitive price.
I would recommend this to a friendGreat controller for gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We brought one of these controllers for everyone in the house. We live this controller caught it on sale
I would recommend this to a friend