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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 35,609 reviews
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Christmas gift for grandchild, loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found immediately at local Best buy. Didn't have to chance porch pirates. Salesperson very helpful with perfect gift.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    X-Box one controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter wanted this color controller for her X-box one. Loved the color. Easy to pair and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works much smoother than the ones we have had for other systems. Nice to have different colors too so people know which controller is his/hers.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Better controller than the standard white/black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got better grip on the handles and thumb sticks, feels a lot sturdier also.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    XMAS gift for my gamer son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this as part of the Xmas loot. He loved it. Color is awesome and remote works well with the XBOX and also the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Cool color and reliable controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cool blue color on my controller! Works just as you would expect as any other great Microsoft product. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great feel in hands while playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great compared to the standard black controller. Great color combination.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed .Nothing special. Would rec to a friend. Good color nice feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the only place to buy your extra controllers for Xbox one. I purchased the warranty for it and it has not let me down yet. After only 1 month my triggers stopped working I took it in and no problem they replaced it with a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality controller, feels great in the hands. I bought it with a recharge kit and it works great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ivan,

      Thank you for sharing your thoughts with us. We are happy to hear you are enjoying the comfortable feel of the Wireless Xbox Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gray controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless controller and the gray color is a nice change. Operates great.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Quality

    Rated 5 out of 5 stars

    A very good controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really live this controller. Its solid with a nice firm and grip on it. So far no issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Quality

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An great addition for the value and the kids love it when two can play. Very sturdy with great grips.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Spare controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a spare works great no complaints it gets used on a daily basis. Still holding up pretty good actually better than my elite series 2 which developed stick drift in 11 months

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller from heavy use, one downside I did come across was stick drift but I’ve used this controller really heavily and 6 months in the problem had happened. Overall it’s a great controller

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Highly recommended.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most phenomenal design made with high-quality material. Easy to connect and use. Good for Xbox console only!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Akku,

      Thanks for recommending your new Xbox wireless controller to others! We're glad that you're enjoying its durable construction and how easy it is to use, too.

      Though it is designed for use with Xbox One consoles, it also has built-in Bluetooth support, which means that it can be used with Windows 10 PCs and even iOS and Android devices that support Bluetooth.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a wireless controller to use from time to time and this one works perfectly. No issues with it and I love the color fade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying your new Xbox Phantom Black wireless controller. We're glad that it's working perfectly for you, and hope that you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Same as the others, just looks better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be realistic here. There's nothing about this controller that makes it "better" than any of the other Microsoft Xbox One controllers. The only difference is how it looks. That being said, it's one of the coolest looking ones you can find in-store in my opinion. If you want more unique colors, then order one from the Xbox Design lab, but you will pay more money. If you want one with extra triggers and swappable thumbsticks, go with the Xbox Elite controller or a Scuff or something, but for those you will be paying A LOT more money.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Patrol Tech design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color! Patrol tech design gives a different look. 10 year old wants to be different than friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item, but the only thing wrong with it was that the included batteries were in the controller, not just in the box. They were also not the ones that would have come with the controller. Still, for the price, I am happy.

    I would recommend this to a friend