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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 35,609 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks Great Plays Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks really sleek and has the same feel you'd expect from the Xbox One controller. Looks great and plays great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller but the plastic keeps creaking when I'm using it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Awesome Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find because of its color! Almost a year and still works great?

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Consistent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color scheme on this controller. I use it for both an Xbox One X and a PC. It is very durable and high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Control freak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. The grips are nice. Cool color. Hope that last longer than previous controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality controller and a nice color I would highly recommend to any avid Xbox gamer

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Typical Xbox Controller..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like any regular Xbox controller. Easy to use, smooth, but the design is awesome. It's my daily controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the design and ease-of-use of your new Phantom White Xbox wireless controller. Thank you for sharing your experience, and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great pricing. Loved that I had color options. And with four boys it has held up pretty well to the ruggedness

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you love your new blue Xbox wireless controller. We're glad to hear that it's been durable enough to last through rough play, too! We hope your family has a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller for Apple users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for gaming on my Apple TV and iPhone XS. Controller is comfortable to play with and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Robust controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the most its ergonomic shape and easy to handle. It seems robust.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift purchase for my fiance. He loves the color and says it feels just like his original.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    The best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have other color options, you can even customize your own controller in Xbox lab, but this controller itself is the best one that I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Xmas got red bc he loves the Cincinnati Reds! Just like the one that comes with the game system!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New style XB1 controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up because I hated the white one which came with my XB1S (total first world problem). Picked this one in particular because it has textured/rubberized grips where fingers sit and grooves cut into the top where thumbs meet palms. Because it is the newer model of XB1 controller, it also does not require an adapter to plug in chat headset (3.5mm jack is built-in). Cool design/color helps too, but may not be enough to justify the premium over standard controller for most...I picked it up on sale, so no sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has been great for us... no issues, charges well, holds charge a long time, easy to use. Thumbs up on this!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Wendy,

      We're very glad to hear that your new Xbox wireless controller has been a winner for you. Thank you for recommending it, and we hope you and your family continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Nothing beats the original

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox makes some pretty ergonomic controllers to start with. Having said that, they do suffer some breakdowns with normal to light use. The sticks always seem to lose their resiliency and become very loose. Sometimes with hands off of the controller, I will notice the left stick stays activated as of someone is pushing it slightly to the left. This controller has been great so far after a few months but time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is of very good quality and very easy to use, is original from Xbox and connects very easily to the console

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great with the XBox One we purchased. The white color is sleek and it fits perfectly in my hands

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gift for bf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my bf and he loved it. He says he loves the color and the feel of the control when hes playing his games.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality

    Rated 4 out of 5 stars

    Beautiful controller. Same as the old ones, though

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller. I don't see any improvements over the regular Xbox One controller in this "next gen" model but as good a controller as any. Could be, at least, $15 cheaper.

    I would recommend this to a friend