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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 35,609 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller came with all equipment and worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and one of the best controllers I’ve ever used. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when my daughter also wants to play xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Solid controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic black color, but sleek in design! Great for gifts or renewing your controller collection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Connected to my desktop's Bluetooth without any issues. So far I've tested it on Battlefield 1 multiplayer and don't notice any delays with the controller. Will buy a spare in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the color blue and this fits the bill. This functions just like the included controller so nothing new. One thing I did realize quickly is how much the black controller hides in the way of dirt. You can always use it a tool to show your kid he needs to wash his hands more.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great design for people who can’t afford custom

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husbands likes it, fix good in hands. Color is cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!!! The color red is beautiful!! For sure worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice, sleek controller. Looked way different than it does in the image. The colors are more vibrant, and the back is so shiny. Nice purchase. Good job Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Works fine right out of the box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with this controller and have used it for a almost a year now. the coloring is nice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Augus,

      It's great to hear that your Phantom Black Xbox wireless controller has been working well for you. We're glad that you're a fan of its unique design as well. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very comfortable and has a very unique design. And this special edition controller has grip.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the unique, comfortable design of your new Xbox Wireless Controller! The cool Sport White color is an added benefit, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue color and the wireless feature. Had to buy the dock to keep it charged so we won't go through so many batteries

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    a better revised great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a better revised great controller. best controller in my opinion. gets better even with Bluetooth support and grip. excellent !!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Gamer Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been through A Lot of Xbox one controllers. I absolutely love the feel and color of this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    The headphone jack on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and how it has the headphone jack in it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The wireless is so convenient, you don't have wires connected to the Xbox getting in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Clean comfortable controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter enjoyed and would purchase again Easy to operate matches her color scheme

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it..it feels great in your hands. The design is great. I definitely recommend getting it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Phantom Black Xbox wireless controller. We're glad that you're enjoying its sturdy design and how comfortable it is in your hands. Hope you continue to have a great time with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller easy to hook to xbox like the way it looks and feel would recommend to a friend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your Phantom White Xbox wireless controller! We're glad that you're loving it, and we hope you get a lot of use out of your new Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft