Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Works just fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no problems so far. My son plays on it daily and loves it. Had to get a second one so that they could do 2 players.
I would recommend this to a friendController
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good controller. It has moments where it like moves on it’s own
I would recommend this to a friendGood 2nd Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a second controller and this fit the bill. Not as nice as an elite but good enough for local two player matches.
I would recommend this to a friendGood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is good due to it being wireless and the batteries last long.
I would recommend this to a friendIt’s a wireless controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an extra controller for the Xbox. Works fine, but they sure go through batteries like there’s no tomorrow.
I would recommend this to a friendStandard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say. Just a replacement controller. I’ve had three or four. No frills. Does what it needs to.
I would recommend this to a friendVery good controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace a broken one and it works great. Never misses an input and has survived my children so far.
I would recommend this to a friendHad to replace the worn out original
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.decent remote swap, as the original was worn out. just cost is too high. But what are you going to do
I would recommend this to a friendGood Controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Doesn't feel too different from a normal controller.
I would recommend this to a friend- Pros mentioned:Design
Necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and necessary, the box only have one the control it's nice and practice
I would recommend this to a friend Sleek Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great look and feel...I recommend purchasing the play & charge kit, as AA batteries don’t last long.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for sharing how much you enjoy the great look and feel of your Phantom White Xbox wireless controller. Investing in the Xbox One Play & Charge Kit is an awesome suggestion for those who'd rather ditch disposable batteries. It can be found on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care
Simple and easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Microsoft - Wireless Controller for Xbox One and Windows 10 as an extra controller.
I would recommend this to a friendGood controller - Burns through the batteries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this controller for six months and had no issues other than consuming batteries quickly.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Kenny,
Thank you for sharing how reliable your Xbox wireless controller has been. For frequent gamers who go through tons of disposable batteries, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care
replacement controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace an old controller. They are getting a little pricey for the controllers.
I would recommend this to a friendGets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a controller you play with it, hoping this doesn't break as often as the old ones did playing NHL 19.
I would recommend this to a friend- Pros mentioned:Ease of use
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for my Xbox 1 controller , it works jus fine
I would recommend this to a friend Present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present for my son. So he hasn’t used it yet, but this was a good price
I would recommend this to a friendGood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works well but parts made from plastic wear quickly. Have to replace about every 10 months.
I would recommend this to a friendBest PC controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with blue tooth. Needs to be synced again only when I switch to other PC’s.
I would recommend this to a friendLasted >6 months, longer than the last one
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one didn't have the usual issue where the left thumbpad sticks/breaks, or one of the bumpers getting caught when clicked... No, this controller had to be unique. The casing over the left thumbpad actually wore down and broke off, exposing the slick plastic stick underneath. Unusable unless I swap out the thumbstick.
No, I would not recommend this to a friend