Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Universal Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Xbox one controllers have Bluetooth. It will work with Android and windows devices. Excellent controller
I would recommend this to a friendOk, but be wary for use with windows.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for Xbox but has trouble working with windows. Awful implementation of the Bluetooth system.
I would recommend this to a friendGreat wireless controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the look of this controller. It also works really well. Good for any gamer!!
I would recommend this to a friendComfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool looking comfortable controller I just wish they came with a battery pack instead of Duracell’s
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying how comfortable and cool-looking your new Xbox Wireless Controller is. If it seems like you go through a lot of batteries, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. BestBuy.com offers it here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care
Love the new design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the redesigned controller the grip and the Bluetooth so I can play wirelessly on my PC is awesome
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this extra controller for my 10 year old to use with his friends. Works great, no problems what so ever.
I would recommend this to a friendMy grandson needed second controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great game play .Now he doesn't have to play alone.All buttons and knobs worked like they were suppose to.
I would recommend this to a friendxbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controllers are well made and comfortable to use the only better choice is a elite that is more expensive
I would recommend this to a friendWireless Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There seems to be a delay on the right trigger but overall it works well.
I would recommend this to a friendGood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few rough spots on controller, basically little extra plastic tabs on corners of grips.
I would recommend this to a friendNice device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller, great feel and weight for playing. no real complaints.
I would recommend this to a friendgame controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as expected the right price when on sale. i wouldn't buy at full price and be happy unless I had to.
I would recommend this to a friendMr
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is okay. It has a little lag compared to my other controller
No, I would not recommend this to a friendGreat Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only controller to buy it’s okay coupled be better if analog sticks didn’t break so fast.
I would recommend this to a friendgood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge fan of buying open box items but this is just as good as brand new and for a little less money.
I would recommend this to a friendGood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a second controller for my game. Don't know why it didn't come with two in the box
I would recommend this to a friendWireless is the way ro go!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to game and don't want wires getting in the way-so I always stock up on controllers.
I would recommend this to a friend- Cons mentioned:Stick drift
Love XBOX but they build junk controllers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kids (both 15yrs old) and myself (46yrs old) have been through so many xbox one controllers this generation. The sticks constantly have drift after very little use. The vibration motors come loose and the controllers are very loud after that. The 360 controllers lasted much longer.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're experiencing issues with your new Xbox wireless controller. Every controller comes with a 90-day limited warranty, so if you're still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Replacement Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to purchase a new controller, because we wore the old one out. Nice responsiveness and control.
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given higher rating but had to choose this controller due to low inventory
I would recommend this to a friend