Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Nice color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works the same as the other ones but looks great on that color...
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only works well seems well made. Was happy to get it free as part of a promotion.
I would recommend this to a friendClassic Xbox one controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what you would expect from Xbox with this controller.
I would recommend this to a friendBasic controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic controller. Nothing fancy. Does what it’s supposed to do.
I would recommend this to a friendGreat controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is the bumpers are a little off. Have to press a certain way to work.
I would recommend this to a friendPretty good controller grips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grips are handy and I like the feel of the controller
I would recommend this to a friendEastgate OH Store Scores Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.*Rating is based on condition of item* One of the controller buttons did not work. The giftee took it back to local store & received a different one at a slightly higher cost due to unavailability of this one. As always Best Buy stood by their product.
I would recommend this to a friendVery nice color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller has a nice new heavier feel and the color way is nice
I would recommend this to a friendVery good product for my son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product. My son enjoy playing the games using it.
I would recommend this to a friendgame controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it stopped working and i couldn't bring it back, no box anymore
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that you're experiencing an issue with your new Phantom White Xbox wireless controller. If you're unable to return it for an exchange, we urge you to reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Great Color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great alternative to the basic colors of controllers available for the Xbox.
I would recommend this to a friendXbox controler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great controler but normally only last for about 6 months of playing cod
I would recommend this to a friendXBOX ONE REMOTE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote control and great price. My kids loved
I would recommend this to a friendNice extra controler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an extra controller and this was included at a reduced price. Works as noted.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great clean and connect with no problem..............;
I would recommend this to a friendJust another controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all Microsoft brand controllers are the way to go
I would recommend this to a friendIt was an extra controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was jus replacing the controller that was previously misplaced
I would recommend this to a friendA gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter asked for one for Christmas, so I found this one on line for a good price
I would recommend this to a friendbest controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the joystick doesn’t break like the ones that come with the game system
I would recommend this to a friendNo surprises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller instead of a third-party brand to avoid any surprises. It is expensive and the quality is fine. I will be glad when products switch to a usb-c-style connector instead of the usb micro which seems to get easily damaged. As expected the controller eats through batteries.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox wireless controller for the most part. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. For more information on the Xbox One Play & Charge Kit, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care