Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
It's a controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine. It's a controller for xbox. My son likes it.
I would recommend this to a friendGood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Xbox One controller. Just wish it had a matte finish or non-slip grip.
I would recommend this to a friendStandard Xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the usual xbox controller nothing too fancy, gets the job done for the price
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great delivery was on time as promised
I would recommend this to a friendI feel like it is flimsy plastic.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace the original controllers bought when xbox one first came out because of right analog drift that nothing I tried could fix. It works, but the plastic feels thinner/more flimsy than the original ones I have. Particularly the shoulder buttons and the battery cover.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Karen,
We're sorry to hear there are concerns about the durability of your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if you do run into an issue we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase and the price was great Best Buy is the best
I would recommend this to a friendGood Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller seems better than the one that come with h Xbox. A little heavier.
I would recommend this to a friendGood
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good controller but the base price is too high.
I would recommend this to a friend3 stars for now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller to play Forza horizon 4 on PC and work fine. And couple days later I tried to play ace combat 7 somehow the controller went completely useless, I fix the Bluetooth but nothing happen, so I have to use my old wire controller and work perfectly fine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with the Bluetooth connection on your Xbox wireless controller. If you're still experiencing this issue, Xbox Support may be able to help. Troubleshoot the problem here: https://beta.support.xbox.com/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues#801b7dcfd72d44bc8c043409d586c48c
Hope that helps,
Chuck
Xbox Customer Care
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels better with more texture than my original controller.
I would recommend this to a friendSpecial Edition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and feel of the PUBG controller. The DLC is a bonus.
I would recommend this to a friendInstructions Sketchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected but instructions could be clearer. Duh
I would recommend this to a friendGood controller.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a okay controller. It’s just like all the other ones Xbox’s sells.
I would recommend this to a friendEasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the black and the new controller style.. got a good price too
No, I would not recommend this to a friendIt's fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift and replacement for Nephew he happy with it.
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a controller to control your Xbox when you need to control it.
I would recommend this to a friendGot controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good spare controller. Received it free as a special when purchasing my Xbox one
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great price, arrived when promised
I would recommend this to a friendGood
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One Xbox controller is all Xbox controller. It’s all the same
I would recommend this to a friend- Cons mentioned:Stick drift
It's cheaply made.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is wonderful for buying what I like but these controllers by Microsoft are extremely cheap. I bought mine in March and the controller now has stick drift that's unbearable. For $60 you'd think the controllers would last longer.
No, I would not recommend this to a friend