Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 35611 reviews
(35,611 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Bought the insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these controllers do not last long. You are lucky if it lasts one year. Purchased the insurance on this controller as recommended by the Best Buy salesperson. Free full replacement and worth the few extra bucks.
I would recommend this to a friendRated 3 out of 5 stars
Looks Cool, Functions As Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This blue Xbox One controller is simply a color alternate version of the latest iteration, with an improved D-pad and built-in 3.5mm headphone jack. If you love the color, get it. If not, no compelling other reason to make the purchase.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
it's a standard controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement of an older worn out controller. it linked right up and worked fine for a bit, but then began having connecting issues. it becomes disconnected for no reason between uses. I may exchange it if it continues.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendRated 3 out of 5 stars
But I just bought one 6 months ago
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like I replace controllers every 6 months. My son currently has about 4 or 5 controllers in his room. Each one has at least one button that does not work. Come on, Microsoft, you can do better than that.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendRated 3 out of 5 stars
decent controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I was to rough with this controller but it only lasted me 2 months but thankfully I bought protection. Best buy took care of me with no hesitation.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
I would recommend this to a friendRated 3 out of 5 stars
Fine controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't go for the various colors when picking my controller but wanted to switch it up. Not sure if the quality is actually lower or it was human error but it broke pretty quick!
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Solid controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool controller worked well for a little bit. Lasted approximately 12 months before breaking. It was liked very much when it worked i have to say one of sons alltime favorites.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Sport Red
I would recommend this to a friendRated 3 out of 5 stars
Can be finicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller had to be exchanged a couple of times because the controller had a drift issue almost instantly or a couple days of use. Seems like this is a common issue and happens too often. Is great when it works!
I would recommend this to a friendRated 3 out of 5 stars
Nice looking remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote, but for some reason they hit about 4-6 months and all the sudden start getting issues with analog drift. This seems to be consistent with all of the non standard controllers.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Sport Red
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi April,
We're glad that you're enjoying your Sport Red Xbox wireless controller for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if you experience a problem within that period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
xbox one controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This color of controller for the xbox is great! The joy stick does seem to have some drag to the left right out of the box which is annoying but i find this with most xbox controllers.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Patrol Tech Special Edition
I would recommend this to a friendRated 3 out of 5 stars
Eh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what’s going on but this is my third controller in a year. I always seem to get sway in the analog stick. Hard to use and the quality seems to just be cheap
No, I would not recommend this to a friendRated 3 out of 5 stars
Something faulty??
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned a few of these special edition controllers (such as Gears and BF5) and there is always a problem with either the RB or LB getting finicky or stick drift on the left stick. Something is up.
This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Phantom White Special Edition
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your new Phantom White Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if you're still within the warranty period, we recommend checking in with Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about 1 week and than it stop connecting to my xbox and couldn’t get it to reconnect. So frustrating think it was just defective went and got another one and it has been working great for about 1 month
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
I would recommend this to a friendRated 3 out of 5 stars
Bumpers are weak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have already gone through one of these controllers as the bumper design is not the best and eventually inputs are missed. Didn’t even last one play through of Dark Souls 3 before having to be replaced.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the bumper buttons on your Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Not as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is advertised as a series x controller when in fact it lacks the button to control video capture that is on the Series X controller. In reality is is an XBOX 1 Controller
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
No, I would not recommend this to a friendRated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is what you expect out of a controller, Microsoft just need to work on either the cost or the quality. You should not have to pay this kinda money and then have to turn around and replace it so quickly
I would recommend this to a friendRated 3 out of 5 stars
No better than original
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As with the original controller drifting is a issue. Pay the extra to get a warranty as you will have a good chance of using it. Don't pay extra thinking it's better as it's only a different color from the out of the box bundle.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendRated 3 out of 5 stars
Works great but still feels cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 4 stars if the price was better. Product is solid but still feels cheap. 40 is a reasonable price for a controller i will wait for that sale next time I need one. This is now my 4th controller in 3 years I think...
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
I would recommend this to a friendRated 3 out of 5 stars
My kids like it, disappointed though.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a second controller for a new Xbox One X, it's already giving me problems. No rough play, normal use only. We've barely had it for a month. Insurance doesn't cover it. Highly priced for low quality product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you've experienced issues with your new Xbox Wireless Controller. Each controller comes with a 90-day limited warranty, so please reach out to Xbox Support for assistance in repairing or replacing your controller. Xbox Support can be reached here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Great Colors
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controllers cosmetically, are stunning. However, in construction are HEAVILY lacking durability. Cheap parts are the absolute downfall of accessories, and this falls right in line with the others.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
I would recommend this to a friend






