Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 35611 reviews
(35,611 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Cool looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thinking this is the same as the original that ships with the Xbox X, after 2 days of using it, the joy sticks starts darting by itself, other than that the controller lives up to its name
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
I would recommend this to a friendRated 3 out of 5 stars
Love the color but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only a week the controller has started to drift to the right when playing. This is the first time I've ever encountered this with a xbox controller, And I'm just out of the return or exchange period.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Great controller but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great but the value sucks because xbox controllers do not include a rechargable batteries... how dumb is that. I would not pay more than $35 so you can afford to get a rechargable battery.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
I would recommend this to a friendRated 3 out of 5 stars
Eh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not find the design as being particularly game user friendly, but am new at X-Box - maybe it will grow on me, or maybe my hands will shrink enough to better comfort this devise. Importantly, it does work.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendRated 3 out of 5 stars
Not sustainable for heavy use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying for a serious gamer that plays all the time, then it is a good idea to buy warranty. I have to buy a controller for them every year or less because it just burns out.
I would recommend this to a friendRated 3 out of 5 stars
They don't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft needs to get their act together. These controllers are terrible and the joysticks break to easily. Thank God for the geek squad plan. I do recommend this product but you must get the $12 protection plan.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendRated 3 out of 5 stars
No point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are into the colors and special editions. Every single xbox controller is the same thing quality wise. You are just paying extra for a “personal” preference of color.
This review is from Microsoft - Wireless Controller for XBOX One and Windows 10 - Phantom Black Special Edition
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 2 out of 5 stars
Broken buttons waiting for exchange
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately the left little home button doesn't work and it has stick drift, currently waiting for exchange due to no stock in store or online
This review is from Microsoft - Wireless Controller for Xbox One and Windows 10 - Epic Purple Special Edition
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with one of the buttons on your new Xbox wireless controller. If you haven't been able to exchange it for a new one, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So after 2 weeks, the color on the sticks wears away. Also, the left bumper has this weird click noise from time to time. I dont know if they made the colored ones differently, but it's not that great
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you've experienced some issues with your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 3 out of 5 stars
Nice controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a second controller when I purchased my Xbox one S. game a discount when I bought it with the system. Great controller. The only reason I give it 3 stars is because it should come with a rechargeable battery.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendRated 3 out of 5 stars
Not as good as my son thought it would be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a hard time getting Bluetooth to work reliability. After a few days finally found a setting that need to be set for additional keyboard on the device and now it works like it should.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
I would recommend this to a friendRated 3 out of 5 stars
Good for normies
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a normal gamer and you need a controller, there here it is. I suggest getting the Elite since this controller needs 2 AA batteries and the Elite can be recharged.
No, I would not recommend this to a friendRated 2 out of 5 stars
Very loud and cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got an xbox and an extra control for Christmas. I have the Xbox in my room and play at night when I cant sleep. My is constantly waking because of the sound of the controller. The main part that clicks a lot are the Joy sticks you move with your thumbs. It makes a lot of clicking noises. If Microsoft would put rubber padding around the edges, the controller would be fine. I tried the $150 and it doesnt make as much noise but that controller is not worth that much. On top of the noise, the controller itself feels very cheap. Also, the vibration is very loud too. Theres no way of controlling that (for some odd reason).
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my boyfriend for his birthday he loves this controller. The only thing I would say is I believe it broke and we had it not even a year.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice controller, stands out among the others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for myself and I love the look and color of it, but for some odd reason it goes out of sync with my xbox from time to time. It's just a quick button press to fix just a minor annoying flaw, otherwise love it.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
I would recommend this to a friendRated 3 out of 5 stars
Great design limited functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very solid controller when it works. However, after 3 months I started to have connection problems. They still occur if the controller is wired in. I would recommend buying a warranty plan with it.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray and Green
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing connection issues with your Xbox Wireless Controller. Each controller comes with a 90-day limited warranty. Even if you're just outside the coverage period, try reaching out to Xbox Support here to troubleshoot the issue: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Light plastic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone thru multiple cycles of this controller and had build quality issues with these. They either have drift issues, the controller isn’t solid put together, and mic jack malfunctioning. I received a different controller model as a gift and the quality was much better and use that as my main controller. The controller build quality matches the controller that comes with the console when you purchase an Xbox one (not great).Not a recommended as a main controller or if you’re heavy handed.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Red
No, I would not recommend this to a friendRated 3 out of 5 stars
It's not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are kind of built out of hot glue and tooth picks. You look at it wrong and joysticks drift. You drop it from 3 ft onto carpet, your trigger breaks.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Gray/Blue
I would recommend this to a friendRated 3 out of 5 stars
Nice blue...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, it's a nice blue and all, but I like the blue to gunmetal fade controller a bit more and wish I'd gotten that instead. The picture makes it look a bit of a lighter blue and it is bit brighter than you would think.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Blue
I would recommend this to a friendRated 3 out of 5 stars
Broke in less than 2 months!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son goes through Xbox controllers really quick. Not sure why I thought this one would be any different. Xbox controllers are not well made and this one is no exception.
This review is from Microsoft - Wireless Controller for XBOX One, XBOX Series X, and XBOX Series S - Night Ops Camo Special Edition
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jesse,
We're sorry that there's an issue with your son's Night Ops Camo Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care






