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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1707 Showing 34,121-34,140 of 35,609 reviews
  • Rated 3 out of 5 stars

    Same controller but diff color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the exact same controller as the other xbox ones. The color is not that impressive in person compared to the other great colors available. If you get a good deal pick this one up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    XBOX Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs most of the time, but I often have issues with connection. It works with an Xbox One but not as efficiently as I had hoped.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still Fragile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black Is fragile; therefore you can’t be too rough on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Colorful but avg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and always know which controller is mine. Buttons seem to stick and "home" button only works part of the time. Repeated pressing takes care of it but expect better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    It works.... for now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is great but I was expecting better quality. I guess Microsoft controllers are all very cheap feeling.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Noah,

      We're sorry to hear there may be issues with your new red Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if there's a problem we suggest reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Great when it stays connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this controller for just under two months. I loved it when I first got it. It didnt disconnect very often or anything. However, it progressively got worse. Now, when I play, I have to take my batteries out of the controller at least twice every time I use it, because it loses connection somehow. Its almost losing its function as a gameplay controller, because it disconnects during gameplay.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brit,

      We're sorry to hear that you're experiencing connection issues with your Xbox Wireless Controller. Disconnects can happen for several different reasons, ranging from weak battery power to competing wireless devices. Here's a link to a troubleshooting guide that may help fix the problem: https://support.xbox.com/en-US/xbox-one/accessories/troubleshoot-wireless-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Xbox remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have no choice but to buy this if you have an Xbox. I bought the warranty due to the fact my son always wares out the lr button.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft... what else lol I have purchased better Xbox controllers for the same $65. You are paying extra just for the “fancy” colors.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed a controller. Glad I got this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game with my husband every other weekend. For the entire weekend. We wore out his last controller. This controller was the right price at the right time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nikki,

      It's awesome to hear that you're enjoying your new Xbox wireless controller! We're glad that it's been standing up to long gaming sessions with your husband, too. Hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Usual Xbox Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Xbox controller, worked well until the left thumbstick started to drift in game after a few months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay,I guess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what expected.. minus it kind of sucks that it doesn't come with the rechargeable battery, for something that cost so much, you'd think it would come with that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the shade of blue you’re expecting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller got delivered pretty quickly and straight out of the box I was immediately ashamed, the controller is too dark compared to the online photos. To add to it, the thumb sticks turn greenish over time. Further more, the controller gave a common issue with these, it cuts out headset audio! You can be listening to YouTube or playing your game and it almost seems like your controller is disconnecting from the console.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this remote, about two weeks later I started getting insane stick drift in my right analog stick. It would be so bad when playing games like Rainbow Six Siege. After awhile it sorta fixed itself. It was still there, just not as bad. Then the mic jack stopped working, so I had to purchase a new adapter. I would much rather purchase a Series X|S remote. They work on all Xbox One consoles.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came from the manufacturer defective was not open. Have to return soon for another one. Gotten controller's in the past and they have been good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox one controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as Xbox one controllers goes this one is exactly that your lucky if they last you a year with out them getting a drift in the joysticks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, however, battery compartment doesn't close completely with battery pack installed. Doesn't affect use, but is noticeable. This wasn't a problem with past controllers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Low

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to turn up my headset volume to max to hear out of this controller. Same headsets will sound much louder on my other controllers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller, But when it showed up one of the buttons was unresponsive. would recommend getting a warranty it’s worth the extra money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    almost good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why they don't provide rechargeble batteries with it. I like they include a standard headphone jack on it so you don't have to use their specific headphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awkward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just do not find the X-Box controllers user friendly, but I am not devout gamer. This version is supposed to work with Windows 10, but have not tried that.

    No, I would not recommend this to a friend