Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Xbox could do better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox will always have problems with the durability of their controllers, I’m surprised this one did last me a bit more.
No, I would not recommend this to a friendBetter than the standard controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only got it because I used my protection plan to get a new controller and it cover the upgrade. Overall ok. Not worth the extra money really
I would recommend this to a friendThumb stick goes out too soon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They need to fix this. After only a few months, the on screen cursor ends up going top right or top left of the screen without touching controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing drifting issues with your Xbox wireless controller. Please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was working well but then I noticed it keep disconnecting to the xbox even after inputting new batteries.
I would recommend this to a friendWAS NOT USED-LIKE NEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got the package it was ripped and the box was torn up. It was advertised as USED-Like new. Well I rate it USED- good. I paid a price that was USED-Like new for a product that was USED-Good. I was ready to take it back because it initially it did not pair with my XBOX console. So I waited a few days and tried again and after the third try it finally paired. I will never trust the rating system again!
No, I would not recommend this to a friendlast gen controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but you can get a next gen controller for the same price, (you can tell by the capture button and dpad)
No, I would not recommend this to a friendGeek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you purchase the Geek Squad protection with the Xbox One controllers. I had to find out the hard way that the manufacturer warranty only lasts for 90 days.
I would recommend this to a friendNot good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller lasted two months , I opened up and fixed it but it’s still not right the bumpers are the first thing to go.
No, I would not recommend this to a friendOnly 1 will not do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox1 only comes with 1 controller. How are you suppose to play multiplayer games with just one controller? Pretty good deal when bought in the bundle with the box.
I would recommend this to a friendDurable for a few months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The issue with Xbox controllers is the left thumb stick rubber wears off easily and right stick can easily break if you press down to hard.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you may have run into issues with your new Phantom Black Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if it's still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
works fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like you would think. Only problem was it wouldn't connect at first. I had to hardwire it to the xbox to do an update.
I would recommend this to a friendworks fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like you would think. Only problem was it wouldn't connect at first. I had to hardwire it to the xbox to do an update.
I would recommend this to a friendIt Still Uses Batteries
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe these still use batteries. The ergonomics can't be beat, but just make it rechargeable out of the box already.
I would recommend this to a friendPricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. These are expensive and it stinks the expensive game package only includes one so these have to be bought separately for more than one person to play
I would recommend this to a friendGood Controller but only lasts about 11 months
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy these controllers to replace the existing one approximately every 11 months. It seems the jack on them always ends up with issues.
I would recommend this to a friendNeeded accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Family fun night needs more than one controller. Since they make you buy a second one now rather then place two in the box like they use to I guess it is required.
I would recommend this to a friendGreat for my 11 year old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve gone through many, some off brands and these. I have to say this is one of the best we’ve used. Been dropped many times and still working
I would recommend this to a friendWish they would last longer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought her another controller for my son. Seems like I have to buy one every year. They work great until breaking. Price is a bit steep.
I would recommend this to a friendNeeds to be Rechargable...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this controller, just hate you have to spend a additional 24.99 to get the rechargable batteries. Subtracted 2 stars for microsofts money grab!
I would recommend this to a friendReplacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller that the console came with was not a quality product, had to buy a replacement. This even feels like a different design entirely.
I would recommend this to a friend