Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Not many choices so ehhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to lack of selection this ugly controller has got to get the job done but sometimes it doesn’t power up Xbox to turn on
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your new Xbox wireless controller. We suggest troubleshooting the problem with Xbox Support. Reach out to them here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grips weren’t very grippy...and the color was different than the package. That being said I had to return this...
I would recommend this to a friendThe charging port brakes all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Port sucks,after two days of charging the port stoped working
I would recommend this to a friendController didn't last too long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son used this controller about 6 months before it broke. Not sure if it was his fault or the controller not being durable.
No, I would not recommend this to a friendLeft Stick Drift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left stick is drifting at only a few months old. Microsoft only has a 90 day warranty. Buy the extented warranty.
I would recommend this to a friendI found it difficult to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not play games on the Xbox so I thought it was difficult to set up. I also got a keyboard for the Xbox and that made the setup easier.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you found your new Xbox wireless controller difficult to set up. If you have any unresolved issues, Xbox Support can help! Discover how to sync your wireless controller to your Xbox One here: https://support.xbox.com/en-US/xbox-one/accessories/connect-a-wireless-controller
Hope that helps,
Chuck
Xbox Customer Care
Have to already return
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We seem to go through a lot of controllers. It seems that the audio ports like to go out. I will be returning to exchange again.
I would recommend this to a friendComfortable but with flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox one controllers are comfortable to hold but the analog sticks are way too easy to break during intense gameplay, I'm on my 4th one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying how comfortable your new Xbox wireless controller is, but sorry to hear that you've run into issues with the thumb sticks. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if you are still having a problem, we urge you to reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Just Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The A button stopped working WAY sooner than it should have. Normal usage, mostly rocket league, no excuse. These controllers should last ,they just dont.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there Gerg,
Sorry to hear about your A button that stopped working on your controller. Our support teams may be able to help with this issue, and new controllers come with a 90-day warranty. You can reach out to them at this link: https://support.microsoft.com/en-us/devices
Regards,
Chris
Needs alittle work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will only work with Xbox batteries and the home button is slow reaction,but other than that it works the way it should and that’s all that matters
No, I would not recommend this to a friendpretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works good only problem I've had is trying to charge the battery so now I just used to Double A's To Play Haven't had no problem since
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your Xbox Wireless Controller. If you're a frequent gamer and looking for a rechargeable alternative to standard batteries, we recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge and can be recharged in fewer than four hours. It's available on BestBuy.com here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Happy gaming,
Chuck
Xbox Customer Care
Broke in less than a year
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing i had the protection on this. Cause it didn't last long the headphone Jack stopped working. Hopefully the new one will last
No, I would not recommend this to a friendBasic controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly decent 2nd controller. Little slow but not bad for the price. If a heavy gamer I would suggest something else.
I would recommend this to a friendcool design but lasted less than 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design of this controller but it lasted less than a year. I wish they made more durable controllers
I would recommend this to a friendXbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, except with my nice 3rd party headset. Older controller does work with the headset, so this one sits on a shelf.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Fred,
We're sorry that you're unable to use your third-party headset with this Xbox wireless controller. The good news is that its 3.5mm stereo headset jack is compatible with most standard headsets. If you try another headset, we hope you'll give this controller another try.
Hope that helps,
Chuck
Xbox Customer Care
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with Xbox One, these controllers are pure junk, they break so easy less than a month no good, lucky I have the Geek 2 year warranty.
No, I would not recommend this to a friendRes controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It topped working after 3 months. It won’t come on nothing , not dropped or wet. Defective controller
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers always get Drift Stick. Cheap parts & they expect you to replace it every few months for a new one.
No, I would not recommend this to a friendRemote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for a nephew the only bad thing is it’s not Bluetooth battery operated thumbs down.
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having issues with the controller that came with my xbox. This remote is supposed to have a better range but I'm still experiencing disconnects. I have all my entertainment system equipment in the basement sitting on top of a small table right below the living room where the TV is. Still experience random disconnects and it seems like it's worse with some games (COD) than others (Halo). OK replacement controller but don't expect to get better connectivity (ie range).
I would recommend this to a friend