Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
USB ISSUES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second controller that I had to replace because the USB port had a short or became shorted out. You should probably by the charging port.
I would recommend this to a friendXbox remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons seem loose. Especially when it vibrates. It states it is a Microsoft remote but is not firm buttons like the one that came with the Xbox.
I would recommend this to a friendDrifting right out of the box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought 2 controllers and had to return them both because they body drifted to the right. I get it, one product out of a whole bunch may be defective, but when it happens two times in a row, than that’s no isolated case. I’ve decided to save my money and keep using my 3 year old controller and it’s slightly sticky triggers because it works s better than a brand new one out of the box...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with thumbstick drift on your new Xbox wireless controller. If you're still experiencing this problem, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not bad but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble using it as a 2nd controller, won't stay synced and sometimes interferes with 1st controller, may not be the controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're having connectivity issues with your Xbox Wireless Controller. Disconnects can occur for different reasons, including low battery life and obstructions. For help troubleshooting the issue, go here: https://support.xbox.com/en-US/xbox-one/accessories/troubleshoot-wireless-controller
Hope that helps,
Chuck
Xbox Customer Care
It worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Everything seemed to work fine. This was eventually returned with the system and I switched to the PS4 Pro and couldn't be happier.
No, I would not recommend this to a friendQuit working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My controller started malfunctioning about 5 days after I bought it. I had to return it for a new one. The 2nd one had the same issue.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're experiencing issues with your new Xbox Wireless Controller. Each controller comes with a 90-day limited warranty, so we recommend reaching out to Xbox Support for assistance. Go here to get started in troubleshooting the problem: https://support.xbox.com/en-US/xbox-one/accessories/troubleshoot-wireless-controller
Hope that helps,
Chuck
Xbox Customer Care
Typical 100-300 hour controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically you’re paying for a few hundred hours of good gameplay, until the right bumper springs decide to fail.
I would recommend this to a friendBasic standard controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As above. Seem to get about 1 year out of these before they break. Would rank it higher if either the price was less, or it lasted longer.
I would recommend this to a friendIt's a give or take like with any remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this about two months ago and the A button is messing up already. Have to press it a bit harder now. I recommend getting the geek squad protection plan because these things tend to happen with any remote for any console tbh. It's better to buy this one though since other remotes have tons more problems happen and have cheaper parts in them. Springs, joysticks etc.
I would recommend this to a friendA Button seems unresponsive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Button is unresponsive. The controller before that had the same problem; so I’ll Just live with it for now.
No, I would not recommend this to a friendNot sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always owned xbox as i like the design of it. But this controller is OK. after a few weeks the left shift started sticking.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're experiencing an issue with your new Xbox Wireless Controller. We recommend checking out the following link for help in troubleshooting and resolving the problem: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a whole lot to say about this controller. It does everything it is designed to do.
I would recommend this to a friendNot as good as I thought
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice because its wireless but the battery doesn't last as long after a few mo that and broke easily
No, I would not recommend this to a friendTo much for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To much for what you get. Not a very good variety to choose from there was only 2 different ones in the store.
I would recommend this to a friendYet another replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say after having to have multiple replacement controllers for my xbox but no issues so far.
No, I would not recommend this to a friendowner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional but not very durable. With two boys playing on them all the time they don't last very long
No, I would not recommend this to a friendStandard controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok quality, but make sure you get protection for it if you play a lot. Left stick fails and LB/RB buttons.
I would recommend this to a friendPoor battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller looks great and functions well. It drains batteries though. My batteries were dead after about 15 days of playing maybe an hour a week.
I would recommend this to a friendController for my child
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.buttons stick too much and you have to hard press multiple times to get some of the buttons to work.
No, I would not recommend this to a friendMicrophone port finicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These co trollers work for a while but eventually the microphone/headset port stops working on all of them. Buy the warranty.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that you're experiencing issues with the audio jack on your new Xbox wireless controller. Every Xbox controller also comes with a 90-day limited manufacturer's warranty, so we urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care