Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Nice color but didn't even last 6 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves red got this it was good at first then it started stick drift 2nd controller, decided to just buy elite and see how long that will last, to make it worst bestbuy geek squad change rules now every time it breaks you have to pay an additional warranty , cant wait till they go down.
No, I would not recommend this to a friend Problem controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For this particular controller I bought, it was working well until one day it began to short out and would not stay connected to my Xbox, and it was definitely not because of batteries as I switched those out numerous times. I usually have no problems with controllers from Best Buy, and I couldn’t return it as it was a week past the return date.
No, I would not recommend this to a friendWorks as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as advertised. I would give it a higher rating if it had a built in battery that could be recharged included.
I would recommend this to a friendKind of cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like they break very easily. This is the third one I've bought in a year and a half. Not on par with the quality of ps4 remotes
I would recommend this to a friendBox was damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box was damaged and controller had issues connecting and staying connected until i hard reset it.
I would recommend this to a friendI just keep replacing them...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like Microsoft has manufactured these controllers to fail so that we parents have to keep replacing them.
I would recommend this to a friendController didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I brought the controller home, once I connected the controller to the console and i turned away from it. It would disconnect...???
I would recommend this to a friendXbox Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for hardcore gamers, perfect for regular gamers, buttons always messing up.
I would recommend this to a friendGood controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 5 stars if they were a little more durable. They last me about a year playing PUBG, RDR II, GTA V.
I would recommend this to a friendExpensive for a new one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well just as they do when they come with the console, but buttons already stick after little where; adult owned!
No, I would not recommend this to a friendNot as bright as it looks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but not like the picture. Its darker and looks maroonish. Still a good controller.
I would recommend this to a friendOverrated controller...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing good about this is that it supports Bluetooth. Other than that, the other XBox One controller's (Arctic White) are better.
No, I would not recommend this to a friendXbox remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All ready stopped working. My son has had remotes for years and never had a problem until now.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last very long at all. This controller broke shortly after i purchased it.
No, I would not recommend this to a friendAt least it works out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully it lasts 6 months. These Xbox controllers are not known for their durability or longevity.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Joe,
We're sorry if you've experienced issues with previous Xbox wireless controllers. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you have a problem with this one please contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually can't go wrong with xbox controllers, but for some reason, the vibration function works every now and then.
I would recommend this to a friendOkay-ish
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for a month or so..until the joystick started acting up.. love the color though.
I would recommend this to a friendDoes the job, but buttons stick
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good, but after a few months of use, noticing buttons stick, or need excess force to register.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that you're experiencing issues with your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
They don’t make em like they used to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like cheaper parts are being used to manufacture, this one specifically has hecka issues pairing.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue in syncing your new Xbox wireless controller. We recommend troubleshooting the issue with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not like my other controller disconnects if not playing or hooked to power supply. Try to turn on and will not connect.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're experiencing connection issues with your Xbox Wireless Controller. Disconnects can occur for a number of reasons, including low battery and competing wireless devices. Go here to help troubleshoot and resolve the issue: https://support.xbox.com/en-US/xbox-one/accessories/troubleshoot-wireless-controller
Hope that helps,
Chuck
Xbox Customer Care