Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Needed another one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 5th controller in 2 years. The audio jack failed so I could not use my headphones. Better than the no names.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing your thoughts on your new Xbox Wireless Controller. We're sorry to hear that you've had some issues with past controllers. If you run into problems in the future, every controller comes with a 90-day limited warranty so please reach out to Xbox Support for assistance in repairing or replacing your controller. They can be reached here: https://support.microsoft.com/en-us/devices
Happy gaming,
Chuck
Xbox Customer Care
For a new controller these don't last long!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this controller for only a month and it already developed a drift in the right stick.
No, I would not recommend this to a friendController
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little disappointed. After two days of use the button on the left stuck inside. I had to bang to get unstuck.
I would recommend this to a friendBreaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This might be the cheaply made controller of any console I’ve owned. I’ve gone through 4 of them...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that you've experienced issues with your Xbox wireless controllers. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft, so if you're having a problem with this one, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Turn on issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't turn on well. The battery pack can be fully charged but it wont turn on without assistance
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a second controller in case I get a multiplayer game. Haven't used yet but the main controller works well and is comfortable
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok ... my RB BUTTON DOESNT WORK .. but I did buy it open box so I guess I get what I paid for
No, I would not recommend this to a friendA little disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke kinda quickly and needed to be replaced. Attractive controller though.
I would recommend this to a friendButtons get stuck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a week buttoned got stuck every time I pushed. It would slowly come back up. Never dropped once.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We're sorry that there's an issue with the buttons on your new red Xbox wireless controller. We recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Good price compared to others
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got in on sale which was awesome. Wish Xbox would make better long lasting controllers though
I would recommend this to a friendBasic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but if you want something different for first person shooter games opt out and pay more for the upgrade
I would recommend this to a friendNice remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good remote. Got on sale. Wish the headphone jack wasn’t so flimsy. Definitely bought the warranty this time!!
I would recommend this to a friendfirst was defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return one because it would constantly disconnect. The second seems to be working fine but I'm watching it closely.
No, I would not recommend this to a friendNot happy with it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't happy with this controller. It looks extremely nice looking like the colors combination but the build quality was ok. The plastic on the left side wasn't aligned well leaving a plastic lip on the side. And what really killed it for me was the Bluetooth. I might of gotten a defective product because the Bluetooth range was god awful.
No, I would not recommend this to a friendWorks and breaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for a while but anything past light touch and the joysticks break...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you're experiencing issues with your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited warranty, so we urge you to reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Work good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work good but I wish they were rechargeable. Don’t like changing the batteries. Bad for environment.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that your new Xbox wireless controller is working well. To make this controller rechargeable, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298
Hope that helps,
Chuck
Xbox Customer Care
This controller is ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son. It uses batteries way to fast and the head Jack doesn't work. I'll be exchanging it soon.
No, I would not recommend this to a friendQuality could improve
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controllers have to be replaced every year, the buttons stop working in the previous ones.
I would recommend this to a friendStandard controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works but it is my 3rd one in about 4 years. I did finally decide to purchase the extended guarantee...
I would recommend this to a friendX box controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Xbox controller to replace a broken controller. It works just as good just feels cheap.
I would recommend this to a friend